Title: Engineer - Service (Cummins Engine/ Generator/ Marine Engine)
Company Name: Jakson International Limited
Vacancy: 05
Age: Na
Job Location: Chattogram, Dhaka
Salary: Negotiable
Experience:
B.Sc./Diploma in Electrical or Mechanical Engineering.
Must have at least 3 years of experience in servicing big engines, generators, and equipment.
Good Communication Skills and Teamwork attitude.
Positive mindset and ready to travel anytime, anywhere in Bangladesh.
JIL is looking for a dynamic and energetic candidate for its Service team who will be responsible for providing timely & effective service solutions for Cummins engines in Dhaka and Chattogram.
Maintain quality service by establishing and enforcing organizational standards.
Perform hands-on troubleshooting, servicing, or repair of machines at customers’ locations.
Provide after-sales service and ensure customer satisfaction by implementing necessary corrective actions.
Develop service technical documentation.
Attend field service calls and deal with customer queries professionally.
Overhaul the engine with proper diagnosis and complete it within the estimated time with proper resolution.
Send requirements for parts or lube oil to the concerned people to be sent to customers for service work.
Communicate with the customer from time to time to understand their requirements and provide timely solutions.
Generate spare parts and lube oil queries and communicate to increase AMCs.