Engineer or Senior Engineer, Central Monitoring Center
Job Description
Title: Engineer or Senior Engineer, Central Monitoring Center
Company Name: bKash Ltd.
Vacancy: 1
Age: Na
Job Location: Dhaka
Salary: Negotiable
Experience:
- 1 to 3 years
- The applicants should have experience in the following business area(s): Banks, Telecommunication, Software Company, IT Enabled Service, Financial Technology (Fintech) Startup
- Freshers are also encouraged to apply.
Published: 2025-11-18
Application Deadline: 2025-12-01
Education:
- Bachelor of Science (BSc) in Computer Science & Engineering
- Bachelor of Science (BSc) in Electrical & Electronic Engineering
- Bachelor of Science (BSc) in Information Technology
- Bachelor of Science (BSc) in Electronics and Telecommunication Engineering
Requirements:
- 1 to 3 years
- The applicants should have experience in the following business area(s): Banks, Telecommunication, Software Company, IT Enabled Service, Financial Technology (Fintech) Startup
- Freshers are also encouraged to apply.
Skills Required: Monitoring and Evaluation,Network Operation,Stakeholder Management
Additional Requirements:
● Sound knowledge of TCP/IP protocol, GSM, programming basics, database, operating systems, networking, scripting and APIs.
● Understanding of software/system components and their interactions.
● Hands-on skills in Microsoft Word, Excel, PowerPoint and Outlook.
● Strong analytical, troubleshooting, and judgmental skills.
● Ability to adapt to frequent knowledge updates and shifting technologies.
● Sincere, patient, accurate, and able to maintain a 360-degree approach to responsibilities.
● Professional interpersonal skills and ability to work with internal and external stakeholders.
Responsibilities & Context:
● Monitor services, networks, data center and security components 24/7 in roaster using dashboards and alerts.
● Circulate event and incident notifications on time.
● Provide first-level support across services, networks, security, and data center operations.
● Conduct sanity checks and testing after deployments.
● Engage concerned technical teams and external vendors during incidents.
● Perform service desk activities within SLA, including request handling, email responses, and operational tasks.
● Analyze system logs and assist in issue identification and troubleshooting.
● Communicate planned maintenance updates to stakeholders.
● Perform and follow up UAT activities as required.
Job Other Benifits:
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Bank/ Non-Bank Fin. Institution
