Engineer or Senior Engineer, Central Monitoring Center

Job Description

Title: Engineer or Senior Engineer, Central Monitoring Center

Company Name: bKash Ltd.

Vacancy: 1

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience:

  • 1 to 3 years
  • The applicants should have experience in the following business area(s): Banks, Telecommunication, Software Company, IT Enabled Service, Financial Technology (Fintech) Startup
  • Freshers are also encouraged to apply.


Published: 2025-11-18

Application Deadline: 2025-12-01

Education:
    • Bachelor of Science (BSc) in Computer Science & Engineering
    • Bachelor of Science (BSc) in Electrical & Electronic Engineering
    • Bachelor of Science (BSc) in Information Technology
    • Bachelor of Science (BSc) in Electronics and Telecommunication Engineering


Requirements:
  • 1 to 3 years
  • The applicants should have experience in the following business area(s): Banks, Telecommunication, Software Company, IT Enabled Service, Financial Technology (Fintech) Startup
  • Freshers are also encouraged to apply.


Skills Required: Monitoring and Evaluation,Network Operation,Stakeholder Management

Additional Requirements:

● Sound knowledge of TCP/IP protocol, GSM, programming basics, database, operating systems, networking, scripting and APIs.

● Understanding of software/system components and their interactions.

● Hands-on skills in Microsoft Word, Excel, PowerPoint and Outlook.

● Strong analytical, troubleshooting, and judgmental skills.

● Ability to adapt to frequent knowledge updates and shifting technologies.

● Sincere, patient, accurate, and able to maintain a 360-degree approach to responsibilities.

● Professional interpersonal skills and ability to work with internal and external stakeholders.



Responsibilities & Context:

● Monitor services, networks, data center and security components 24/7 in roaster using dashboards and alerts.

● Circulate event and incident notifications on time.

● Provide first-level support across services, networks, security, and data center operations.

● Conduct sanity checks and testing after deployments.

● Engage concerned technical teams and external vendors during incidents.

● Perform service desk activities within SLA, including request handling, email responses, and operational tasks.

● Analyze system logs and assist in issue identification and troubleshooting.

● Communicate planned maintenance updates to stakeholders.

● Perform and follow up UAT activities as required.



Job Other Benifits:

Employment Status: Full Time

Job Work Place:

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Bank/ Non-Bank Fin. Institution

Interested By University

University Percentage (%)
Daffodil International University (DIU) 6.55%
American International University Bangladesh (AIUB) 4.67%
Jahangirnagar University 2.86%
Ahsanullah University of Science and Technology (AUST) 2.24%
North South University 2.17%
Green University of Bangladesh 2.03%
Dhaka International University 1.95%
Southeast University 1.95%
BRAC University 1.88%
European University of Bangladesh 1.88%

Interested By Age Range

Age Range Percentage (%)
20-30 76.46%
31-35 17.29%
36-40 3.80%
40+ 1.81%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 12.31%
20K-30K 35.10%
30K-40K 22.60%
40K-50K 14.02%
50K+ 15.97%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 29.40%
0.1 - 1 years 12.01%
1.1 - 3 years 22.21%
3.1 - 5 years 13.78%
5+ years 22.60%

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