Title: Engineer or Senior Engineer, Central Monitoring Center
Company Name: bKash Ltd.
Vacancy: 1
Age: Na
Job Location: Dhaka
Salary: Negotiable
Experience:
● Sound knowledge of TCP/IP protocol, GSM, programming basics, database, operating systems, networking, scripting and APIs.
● Understanding of software/system components and their interactions.
● Hands-on skills in Microsoft Word, Excel, PowerPoint and Outlook.
● Strong analytical, troubleshooting, and judgmental skills.
● Ability to adapt to frequent knowledge updates and shifting technologies.
● Sincere, patient, accurate, and able to maintain a 360-degree approach to responsibilities.
● Professional interpersonal skills and ability to work with internal and external stakeholders.
● Monitor services, networks, data center and security components 24/7 in roaster using dashboards and alerts.
● Circulate event and incident notifications on time.
● Provide first-level support across services, networks, security, and data center operations.
● Conduct sanity checks and testing after deployments.
● Engage concerned technical teams and external vendors during incidents.
● Perform service desk activities within SLA, including request handling, email responses, and operational tasks.
● Analyze system logs and assist in issue identification and troubleshooting.
● Communicate planned maintenance updates to stakeholders.
● Perform and follow up UAT activities as required.
| University | Percentage (%) |
|---|---|
| Daffodil International University (DIU) | 6.55% |
| American International University Bangladesh (AIUB) | 4.67% |
| Jahangirnagar University | 2.86% |
| Ahsanullah University of Science and Technology (AUST) | 2.24% |
| North South University | 2.17% |
| Green University of Bangladesh | 2.03% |
| Dhaka International University | 1.95% |
| Southeast University | 1.95% |
| BRAC University | 1.88% |
| European University of Bangladesh | 1.88% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 76.46% |
| 31-35 | 17.29% |
| 36-40 | 3.80% |
| 40+ | 1.81% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 12.31% |
| 20K-30K | 35.10% |
| 30K-40K | 22.60% |
| 40K-50K | 14.02% |
| 50K+ | 15.97% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 29.40% |
| 0.1 - 1 years | 12.01% |
| 1.1 - 3 years | 22.21% |
| 3.1 - 5 years | 13.78% |
| 5+ years | 22.60% |