E-Commerce Manager

Job Description

Title: E-Commerce Manager

Company Name: ASMI Super shop

Vacancy: 2

Age: 30 to 40 years

Job Location: Dhaka (Mohammadpur)

Salary: Negotiable

Experience:

• 3 to 7 years
• The applicants should have experience in the following business area(s): E-commerce, E-commerce Startup

• Bachelor/Honors

• 3 to 7 years
• The applicants should have experience in the following business area(s): E-commerce, E-commerce Startup

• Age 30 to 40 years
• Only Male

• Expertise in Meta Ads Manager & Google Ads.

• Advanced knowledge of Excel and Reporting Tools.

• Understanding of SEO, product ranking, and digital marketing.

• Strong leadership, analytical, and problem-solving skills.

• Excellent communication and negotiation skills.

• Manage and monitor all online sales channels including Website, Facebook Shop, Daraz, TikTok Shop, Shopify, and other marketplaces.

• Develop and implement effective e-commerce sales strategies to increase revenue and business growth.

• Set daily, weekly, and monthly sales targets and ensure target achievement.

• Oversee product listing, pricing, stock updates, descriptions, and image management across all platforms.

• Plan, execute, and optimize digital marketing campaigns such as Facebook Ads, Google Ads, and promotional boosts.

• Analyze marketplace and website performance to identify areas for improvement and growth opportunities.

• Manage customer orders, order processing, and ensure smooth fulfillment operations.

• Coordinate with the logistics and delivery team to ensure timely and accurate product delivery.

• Handle customer complaints, queries, and feedback to maintain high customer satisfaction.

• Monitor website traffic, customer behavior, and conversion rates to improve overall sales performance.

• Plan and manage promotional campaigns such as discount offers, flash sales, combo offers, and seasonal campaigns.

• Conduct competitor analysis and market research to identify trends and new opportunities.

• Supervise the online sales team, customer support team, and social media sales activities.

• Prepare and submit daily, weekly, and monthly sales reports to management.

• Forecast product demand and coordinate with the procurement team for stock planning.

• Maintain and develop Customer Relationship Management (CRM) to increase repeat customers.

• Work closely with the marketing team to improve brand visibility and online presence.

• Ensure smooth operation of payment gateways, e-commerce platforms, and compliance with platform policies.

• Plan and execute new product launches and online market penetration strategies.

• Train, manage, and evaluate team performance to achieve business goals efficiently.