Title: Call Center Executive
Company Name: Shat Rong Training Institute
Vacancy: --
Age: At least 18 years
Job Location: Anywhere in Bangladesh
Salary: Negotiable
Experience:
Master's degree completed or Fresh Graduates are encouraged to apply.
Minimum 2 years of experience in a Call Center or Customer Service role.
Good communication and interpersonal skills.
Basic computer knowledge (MS Office, Internet, Email, etc.).
Ability to work in a professional team environment.
Strong problem-solving and customer service mindset.
Handle inbound and outbound calls professionally.
Respond to customer inquiries and provide accurate information.
Maintain proper records of customer communications.
Follow up with prospective and existing customers.
Coordinate with other departments when necessary.
Achieve assigned performance and service targets.
Duty Hours: 9 hours per day
Weekly Off: 1 day
Festival Bonus: 1 Eid Bonus (equivalent to one month's basic salary)