Company Name: A Reputed Global Healthcare Organization (Hospital)
Vacancy: Not specific
Job Location: Chattogram (Chittagong Epz)
Employment Status: Full-time
∎ Bachelor of Business Administration (BBA) in Hospitality Management
∎ 15 to 20 years of experience in any Local or foreign countries with substantial job involvement in hospitality services, customer relationship management, hotel management, facility management etc. IBA Graduates Preferable
∎ At least 5 – 7 years in the leadership position in similar organization/industry
∎ At least 15 year(s)
∎ Design, evaluate and implement service delivery process(s), procedure(s) and workflows of the concerned departments/units with the objective of utmost patient satisfaction from the point of view of ancillary services offered.
∎ Generate and obtain feedbacks for sponsoring value adding ideas adopting continuous improvement philosophy in tandem with optimization of available resources.
∎ Develop and provide guidelines superior guidelines, standard operating procedure and policies following the rules and regulation of the country and industry best practices.
∎ Monitor, analyze and evaluate implemented tools and techniques for capturing the patient demand and appraise subsequent proposal to the competent authority for onward approval.
∎ Prepare and adopt budgetary control for cost optimization of the allocated funds/resources, in search of the opportunity for efficient and effective service delivery.
∎ Liaise with the local regulatory agencies as well as international accreditation bodies (e.g. Bangladesh Police, Rapid Action Battalion, BSTI, DoE, ISO, JCI, so on and so forth) for obtaining and renewing license/permission for facility, establishment and security of concerned issues.
∎ Align departmental and individual objectives of the line staffs with that of Evercare’s and, provide periodic feedback, appraise and direct for further improvement initiatives.
∎ Develop the culture of transparency, accountability, compatibility, teamwork and flawless communication in every level of the reporting departments.
∎ Conduct periodic skip-level meetings with the staffs down the line in order to resolve conflict grievance and behavioral issues with the peer/supervisor/self in a healthy manner.
∎ Age 35 to 45 years
∎ Only males are allowed to apply
∎ Excellent communication skills specially in English
∎ Well conversant in any international language other than mother tongue and English is an added advantage
∎ Cost control, negotiation, motivational speaking etc.
∎ Service design and marketing
Salary: Tk. 250000 - 350000 (Monthly)
Compensation & Other Benefits:
∎ T/A, Mobile bill, Tour allowance, Medical allowance, Performance bonus, Profit share, Provident fund, Over time allowance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Festival bonus, Mobile allowance, Medical benefit for self and family, Subsidized meal facility, Yearly increment, Leave encashment, 6 days a week.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 12 May 2021
∎ 5 May 2021
∎ A Reputed Global Healthcare Organization (Hospital)
: Applicants must Enclose his or her Photo with the resume.