Deputy Manager, Quality Analyst; Microfinance Programme

Job Description

Title: Deputy Manager, Quality Analyst; Microfinance Programme

Company Name: BRAC

Vacancy: --

Age: At least 23 years

Job Location: Dhaka

Salary: --

Experience:

• At least 3 years
• The applicants should have experience in the following business area(s): NGO, Healthcare/Lifestyle product, Healthcare Startup

• At least 3 years
• The applicants should have experience in the following business area(s): NGO, Healthcare/Lifestyle product, Healthcare Startup

• Age At least 23 years

Additional Job Requirements:

Deep understanding of Agile/Scrum environments, Software Development, and Testing Life Cycles.

Testing Methodologies: Strong grasp of diverse testing types (Functional, Regression, E2E, UAT) and test case design techniques (Boundary Value, Decision Tables).

Solid understanding of Risk-Based Testing, API architectures (REST/SOAP), and basic Performance Testing (Load/Stress).

Hands-on experience testing web, responsive, and mobile (iOS/Android) applications across major browsers and devices.

Proficient in validating API payloads, status codes, and authentication using tools like Postman or REST Assured.

Practical experience executing manual tests and developing automated scripts using Selenium, Cypress, Appium, or Playwright.

Sharp attention to detail with a knack for isolating, documenting, and troubleshooting complex bugs.

Excellent communicator who works seamlessly with developers and stakeholders to report findings and drive resolutions.

Educational Requirements: Bachelor's in CSE or equivalent from any reputed educational institute.

Experience Requirements: Minimum 3 years of experience in Software Quality Assurance (QA), spanning manual and automated testing across web, mobile, and API-based applications.

BRAC is an international development organisation founded in Bangladesh that partners with over 100 million people living with inequality and poverty globally to create sustainable opportunities to realise potential.

BRAC Microfinance provides people who cannot access traditional financial banking services with access to a suite of financial services, including loans, savings and microinsurance. We provide an alternative to high-interest loans from informal lenders, supporting families to invest in income-generating activities, build assets, and reduce vulnerability to health shocks and natural disasters. Passionate about finance beyond formal banking systems? Join the BRAC Microfinance team to help build a more financially-inclusive society, where everyone can access finance when they need it - safely, responsibly and sustainably.

Working at brac is not like any other job. It is a platform where you can bring about real change for people who need it the most. We are not just dreaming of a better world, we are building it. Join us to find the way.

Job Purpose: The Deputy Manager, Quality Analyst is responsible for ensuring the quality, reliability, and performance of software applications through effective manual and automated testing. The role supports timely delivery of high-quality digital solutions by validating programme requirements, identifying defects, managing test automation, and collaborating with cross-functional teams throughout the Software Development Life Cycle (SDLC).

Key Responsibilities:

• Analyze business requirements and prepare test plans, test cases, and test scenarios.

• Execute functional, regression, API, UAT, performance, and security testing activities.

• Validate software functionality against business requirements and acceptance criteria.

• Participate in Agile ceremonies, requirement reviews, and sprint planning sessions.

• Develop, maintain, and enhance automated test scripts and frameworks.

• Execute automated test suites and investigate test failures.

• Identify opportunities to increase test automation coverage and efficiency.

• Perform API, cross-browser, compatibility, and mobile application testing.

• Document, track, and manage defects through to resolution.

• Collaborate with stakeholders to ensure quality standards and successful release delivery

• Safeguarding Responsibilities:

• Ensure the safety of team members from any harm, abuse, neglect, harassment, and exploitation to achieve the program’s goals of safeguarding implementation. Act as a key source of support, guidance, and expertise on safeguarding for establishing a safe working environment.

• Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.

• Follow the safeguarding reporting procedure in case any reportable incident takes place and encourage others to do so.

Festival Bonus, Contributory Provident Fund, Gratuity, Performance Bonus, Health and Life Insurance, Maternity/ Paternity Leave, Wellness Centre Facility, Day Care Facility, and others as per policy.