Customer Support Intern
Job Description
Title: Customer Support Intern
Company Name: AgamiSoftLtd
Vacancy: 05
Age: 22 to 36 years
Job Location: Dhaka (Paltan)
Salary: Tk. 10000 - 12000 (Monthly)
Experience:
Published: 2025-09-25
Application Deadline: 2025-10-09
Education:
- Bachelor of Science (BSc) in Computer Science
- Bachelor of Science (BSc) in Information Technology
- Bachelor of Science (BSc) in Electronics and Telecommunication Engineering
- Bachelor’s degree (Running/Completed) in Business, IT, or related field.
Requirements:
Skills Required: Customer Support,ERP/SAP Software,Software Implementation
Additional Requirements:
- Age 22 to 36 years
- Only Male
- Excellent communication skills in Bangla & English.
- Strong problem-solving and interpersonal skills.
- Basic knowledge of software and IT solutions (ERP, POS, Mobile Apps, etc.) will be a plus.
- Ability to explain software in simple terms to clients (training ability).
- Customer-focused mindset with patience and empathy.
Responsibilities & Context:
AgamiSoft Ltd. is a leading software development company based in Dhaka, Bangladesh. For over 8 years, we have been delivering smart digital solutions, including ERP, POS, HR systems, mobile applications, and eCommerce platforms for clients in both local and international markets.
We are looking for enthusiastic and motivated Customer Support Interns who are passionate about learning and growing in the IT industry. This internship is a great opportunity for freshers or final-year students to gain hands-on experience in customer communication, software delivery, training, and client service.
Key Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional manner.
- Provide accurate product/service information and guide customers through technical or usage issues.
- Assist in delivering software solutions to clients and ensuring smooth installation/activation.
- Train clients on how to use ERP, POS, HR, and other software solutions effectively.
- Collaborate with the technical team to resolve customer concerns.
- Document and track customer issues for follow-up.
- Maintain a positive, empathetic, and professional attitude toward customers.
Job Other Benifits:
Employment Status: Internship
Job Work Place: Work at office
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| American International University Bangladesh (AIUB) | 4.90% |
| Dhaka International University | 4.20% |
| Green University of Bangladesh | 4.20% |
| Daffodil International University (DIU) | 4.20% |
| Southeast University | 3.50% |
| World University of Bangladesh | 2.80% |
| National University | 2.80% |
| University of Liberal Arts Bangladesh | 2.80% |
| Bangladesh University of Business and Technology | 2.10% |
| BRAC University | 2.10% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 91.61% |
| 31-35 | 5.59% |
| 36-40 | 1.40% |
| 40+ | 0.70% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 99.30% |
| 20K-30K | 0.70% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 61.54% |
| 0.1 - 1 years | 9.79% |
| 1.1 - 3 years | 16.08% |
| 3.1 - 5 years | 7.69% |
| 5+ years | 4.90% |
