Customer Support Executive
Job Description
Title: Customer Support Executive
Company Name: Classic IT & Sky Mart Ltd.
Vacancy: 10
Age: 18 to 35 years
Job Location: Dhaka (Motijheel, Uttara)
Salary: Tk. 13000 - 25000 (Monthly)
Experience:
- 1 to 3 years
- Freshers are also encouraged to apply.
Published: 2025-11-20
Application Deadline: 2025-11-30
Education:
- Bachelor/Honors
Requirements:
- 1 to 3 years
- Freshers are also encouraged to apply.
Skills Required:
Additional Requirements:
- Age 18 to 35 years
- Must have a smart attitude and be well presentable.
- Energetic & Dedicated about work.
- Excellent communication skills both writing and speaking ability with proper English and Bangla pronunciation. posting, preparing daily & monthly statements.
- Computer knowledge: Email, MS- Excel, MS- Word, Bangla & English typing
- Assist admin team members or other dept. member for related works.
- Strong communication skills along with active listening.
Responsibilities & Context:
6 Months Probation period.
Work Days: Saturday - Thursday (Fridays are off).
Job Location:
Uttara Branch: House- 482(4’th floor), Road- 3, Sector- 12, Uttara, Dhaka-1230.
Responsibilities:
Handle incoming calls and outgoing calls with greeting in a professional way.
Manage different software`s, tools and websites. (Training will be provided)
Provide product and service information to customers.
Maintain clients record and follow up system to our CRM Software.
Resolve customers` complaints.
Communication with customer for setup website
Collect necessary information from clients.
Occasionally, You Need to Visit nearby clients for meeting purposes. (You will be accompanied by another staff member).
Job Other Benifits:
- T/A,Mobile bill,Tour allowance,Credit card,Performance bonus,Over time allowance
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 9.21% |
| Northern University Bangladesh | 2.24% |
| Daffodil International University (DIU) | 1.77% |
| Govt. Titumir College | 1.77% |
| East West University | 1.53% |
| University of Dhaka | 1.42% |
| Uttara University | 1.30% |
| Stamford University Bangladesh | 1.18% |
| Green University of BAngladesh | 1.06% |
| Southeast University | 0.94% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 82.53% |
| 31-35 | 12.99% |
| 36-40 | 2.83% |
| 40+ | 0.59% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 41.13% |
| 20K-30K | 57.33% |
| 30K-40K | 1.42% |
| 40K-50K | 0.12% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 29.87% |
| 0.1 - 1 years | 13.70% |
| 1.1 - 3 years | 26.33% |
| 3.1 - 5 years | 14.52% |
| 5+ years | 15.58% |
