Customer Service Officer

Job Description

Title: Customer Service Officer

Company Name: Genex Infosys PLC.

Vacancy: 500

Age: 18 to 30 years

Job Location: Dhaka (Khilkhet)

Salary: Negotiable

Experience:

Published: 2025-06-15

Application Deadline: 2025-06-30

Education:

    • HSC


Requirements:

Skills Required: Computer skill,Customer Service

Additional Requirements:
  • Age 18 to 30 years


Responsibilities & Context:
  • Answering incoming calls from customers and ensuring instant customer satisfaction.

  • Respond to customer inquiries.

  • Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same.

  • Troubleshoot/ helping to resolve customer service problems.

  • Provide general information.

  • Maintaining a high standard of call quality as per the requirement of the organization.



Job Other Benifits:

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

Interested By University

University Percentage (%)
National University 6.93%
Dhaka Polytechnic Institute 0.80%
Daffodil International University (DIU) 0.80%
Northern University Bangladesh 0.80%
Tejgaon College 0.73%
Jahangirnagar University 0.73%
Bangladesh Open University 0.73%
Government Titumir College 0.66%
University of Dhaka 0.66%
European University of Bangladesh 0.66%

Interested By Age Range

Age Range Percentage (%)
20-30 84.90%
31-35 8.39%
36-40 1.17%
40+ 0.58%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 77.83%
20K-30K 20.20%
30K-40K 1.31%
40K-50K 0.29%
50K+ 0.36%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 46.61%
0.1 - 1 years 12.55%
1.1 - 3 years 20.35%
3.1 - 5 years 10.28%
5+ years 10.21%

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