Title: Customer Service Officer
Company Name: Genex Infosys PLC.
Vacancy: 500
Age: 18 to 30 years
Job Location: Dhaka (Khilkhet)
Salary: Negotiable
Experience:
Published: 2025-06-15
Application Deadline: 2025-06-30
Education:
Answering incoming calls from customers and ensuring instant customer satisfaction.
Respond to customer inquiries.
Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same.
Troubleshoot/ helping to resolve customer service problems.
Provide general information.
Maintaining a high standard of call quality as per the requirement of the organization.
| University | Percentage (%) |
|---|---|
| National University | 6.93% |
| Dhaka Polytechnic Institute | 0.80% |
| Daffodil International University (DIU) | 0.80% |
| Northern University Bangladesh | 0.80% |
| Tejgaon College | 0.73% |
| Jahangirnagar University | 0.73% |
| Bangladesh Open University | 0.73% |
| Government Titumir College | 0.66% |
| University of Dhaka | 0.66% |
| European University of Bangladesh | 0.66% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 84.90% |
| 31-35 | 8.39% |
| 36-40 | 1.17% |
| 40+ | 0.58% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 77.83% |
| 20K-30K | 20.20% |
| 30K-40K | 1.31% |
| 40K-50K | 0.29% |
| 50K+ | 0.36% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 46.61% |
| 0.1 - 1 years | 12.55% |
| 1.1 - 3 years | 20.35% |
| 3.1 - 5 years | 10.28% |
| 5+ years | 10.21% |