Customer Service Officer

Job Description

Title: Customer Service Officer

Company Name: Genex Infosys PLC.

Vacancy: 500

Age: 18 to 30 years

Job Location: Dhaka (Khilkhet)

Salary: Negotiable

Experience:

Published: 2025-10-20

Application Deadline: 2025-11-09

Education:

    • HSC


Requirements:

Skills Required: Customer Service

Additional Requirements:
  • Age 18 to 30 years


Responsibilities & Context:
  • Answering incoming calls from customers and ensuring instant customer satisfaction.

  • Respond to customer inquiries.

  • Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same.

  • Troubleshoot/ helping to resolve customer service problems.

  • Provide general information.

  • Maintaining a high standard of call quality as per the requirement of the organization.



Job Other Benifits:

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

Interested By University

University Percentage (%)
National University 5.26%
University of Dhaka 1.00%
Dhaka Polytechnic Institute 0.83%
Tejgaon College 0.75%
World University of Bangladesh 0.75%
Northern University Bangladesh 0.67%
Southeast University 0.58%
Bangladesh Open University 0.58%
Green University of Bangladesh 0.58%
Sonargaon University 0.50%

Interested By Age Range

Age Range Percentage (%)
20-30 82.30%
31-35 7.93%
36-40 1.25%
40+ 1.17%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 72.29%
20K-30K 24.96%
30K-40K 2.34%
40K-50K 0.17%
50K+ 0.25%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 50.25%
0.1 - 1 years 11.19%
1.1 - 3 years 20.45%
3.1 - 5 years 8.43%
5+ years 9.68%

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