Title: Customer Service Officer
Company Name: Genex Infosys PLC.
Vacancy: 500
Age: 18 to 30 years
Job Location: Dhaka (Khilkhet)
Salary: Negotiable
Experience:
Published: 2025-10-20
Application Deadline: 2025-11-09
Education:
Answering incoming calls from customers and ensuring instant customer satisfaction.
Respond to customer inquiries.
Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same.
Troubleshoot/ helping to resolve customer service problems.
Provide general information.
Maintaining a high standard of call quality as per the requirement of the organization.
| University | Percentage (%) |
|---|---|
| National University | 5.26% |
| University of Dhaka | 1.00% |
| Dhaka Polytechnic Institute | 0.83% |
| Tejgaon College | 0.75% |
| World University of Bangladesh | 0.75% |
| Northern University Bangladesh | 0.67% |
| Southeast University | 0.58% |
| Bangladesh Open University | 0.58% |
| Green University of Bangladesh | 0.58% |
| Sonargaon University | 0.50% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 82.30% |
| 31-35 | 7.93% |
| 36-40 | 1.25% |
| 40+ | 1.17% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 72.29% |
| 20K-30K | 24.96% |
| 30K-40K | 2.34% |
| 40K-50K | 0.17% |
| 50K+ | 0.25% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 50.25% |
| 0.1 - 1 years | 11.19% |
| 1.1 - 3 years | 20.45% |
| 3.1 - 5 years | 8.43% |
| 5+ years | 9.68% |