Customer Service Officer

Job Description

Title: Customer Service Officer

Company Name: Genex Infosys PLC.

Vacancy: 500

Age: 18 to 30 years

Job Location: Dhaka (Khilkhet)

Salary: Negotiable

Experience:

Published: 2025-07-21

Application Deadline: 2025-08-10

Education:

    • HSC


Requirements:

Skills Required: Computer skill,Customer Service,Good communication skills

Additional Requirements:
  • Age 18 to 30 years


Responsibilities & Context:
  • Answering incoming calls from customers and ensuring instant customer satisfaction.

  • Respond to customer inquiries.

  • Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same.

  • Troubleshoot/ helping to resolve customer service problems.

  • Provide general information.

  • Maintaining a high standard of call quality as per the requirement of the organization.



Job Other Benifits:

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

Interested By University

University Percentage (%)
National University 6.63%
Tejgaon College 0.84%
Dhaka Polytechnic institute 0.84%
Bangladesh Open University 0.78%
Dhaka International University 0.78%
Southeast University 0.78%
Govt. Titumir College 0.66%
University of Dhaka 0.66%
Jagannath University 0.60%
Dhaka College 0.54%

Interested By Age Range

Age Range Percentage (%)
20-30 84.75%
31-35 7.17%
36-40 1.21%
40+ 0.54%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 77.94%
20K-30K 20.37%
30K-40K 1.15%
40K-50K 0.18%
50K+ 0.36%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 50.27%
0.1 - 1 years 14.10%
1.1 - 3 years 20.31%
3.1 - 5 years 7.66%
5+ years 7.66%

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