Customer Service Officer (CTG)

Job Description

Title: Customer Service Officer (CTG)

Company Name: Genex Infosys PLC.

Vacancy: 300

Age: 18 to 27 years

Job Location: Chattogram

Salary: --

Experience:

Published: 2025-11-16

Application Deadline: 2025-12-15

Education:

    • HSC
    • Diploma
    • Bachelor/Honors


Requirements:

Skills Required:

Additional Requirements:
  • Age 18 to 27 years


Responsibilities & Context:
  • Answering incoming calls from customers and ensuring instant customer satisfaction

  • Respond to customer inquiries

  • Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same

  • Troubleshoot/ helping to resolve customer service problems

  • Provide general information

  • Maintaining a high standard of call quality as per the requirement of the organization.



Job Other Benifits:

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

Interested By University

University Percentage (%)
National University 10.94%
University of Chittagong 4.03%
International Islamic University Chittagong 1.26%
Port city international University 1.26%
Premier University 1.01%
International Islamic University, Chittagong 1.01%
Govt.Chittagong College 0.88%
Premier University, Chittagong 0.88%
Bangladesh open university 0.75%
BGC Trust University Bangladesh, Chittagong 0.63%

Interested By Age Range

Age Range Percentage (%)
20-30 80.13%
31-35 12.20%
36-40 2.39%
40+ 0.63%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 63.10%
20K-30K 31.61%
30K-40K 4.03%
40K-50K 0.88%
50K+ 0.38%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 45.53%
0.1 - 1 years 11.32%
1.1 - 3 years 17.48%
3.1 - 5 years 10.69%
5+ years 14.97%

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