Title: Customer Service Officer (CTG)
Company Name: Genex Infosys PLC.
Vacancy: 300
Age: 18 to 27 years
Job Location: Chattogram
Salary: --
Experience:
Published: 2025-11-16
Application Deadline: 2025-12-15
Education:
Answering incoming calls from customers and ensuring instant customer satisfaction
Respond to customer inquiries
Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same
Troubleshoot/ helping to resolve customer service problems
Provide general information
Maintaining a high standard of call quality as per the requirement of the organization.
| University | Percentage (%) |
|---|---|
| National University | 10.94% |
| University of Chittagong | 4.03% |
| International Islamic University Chittagong | 1.26% |
| Port city international University | 1.26% |
| Premier University | 1.01% |
| International Islamic University, Chittagong | 1.01% |
| Govt.Chittagong College | 0.88% |
| Premier University, Chittagong | 0.88% |
| Bangladesh open university | 0.75% |
| BGC Trust University Bangladesh, Chittagong | 0.63% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 80.13% |
| 31-35 | 12.20% |
| 36-40 | 2.39% |
| 40+ | 0.63% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 63.10% |
| 20K-30K | 31.61% |
| 30K-40K | 4.03% |
| 40K-50K | 0.88% |
| 50K+ | 0.38% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 45.53% |
| 0.1 - 1 years | 11.32% |
| 1.1 - 3 years | 17.48% |
| 3.1 - 5 years | 10.69% |
| 5+ years | 14.97% |