Customer Service Officer (CTG)

Job Description

Title: Customer Service Officer (CTG)

Company Name: Genex Infosys PLC.

Vacancy: 300

Age: 18 to 30 years

Job Location: Chattogram

Salary: --

Experience:

Published: 2025-08-28

Application Deadline: 2025-09-27

Education:

    • HSC


Requirements:

Skills Required: Computer skill,Customer Service

Additional Requirements:
  • Age 18 to 30 years


Responsibilities & Context:
  • Answering incoming calls from customers and ensuring instant customer satisfaction

  • Respond to customer inquiries

  • Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same

  • Troubleshoot/ helping to resolve customer service problems

  • Provide general information

  • Maintaining a high standard of call quality as per the requirement of the organization.



Job Other Benifits:

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

Interested By University

University Percentage (%)
National University 8.65%
University of Chittagong 1.89%
Port City International University 1.39%
International Islamic University, Chittagong 0.60%
Bangladesh Open University 0.60%
Islamia degree college 0.60%
University of Dhaka 0.60%
Chittagong Polytechnic Institute 0.50%
Chittagong College 0.50%
Premier University, Chittagong 0.50%

Interested By Age Range

Age Range Percentage (%)
20-30 82.80%
31-35 8.65%
36-40 1.69%
40+ 0.89%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 72.47%
20K-30K 25.45%
30K-40K 1.29%
40K-50K 0.40%
50K+ 0.40%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 47.22%
0.1 - 1 years 14.31%
1.1 - 3 years 19.88%
3.1 - 5 years 9.05%
5+ years 9.54%

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