Title: Customer Service Officer (CTG)
Company Name: Genex Infosys PLC.
Vacancy: 300
Age: Na
Job Location: Chattogram
Salary: --
Experience:
Published: 2025-10-21
Application Deadline: 2025-11-20
Education:
Requirements:
Skills Required:
Additional Requirements:
Responsibilities & Context:
Answering incoming calls from customers and ensuring instant customer satisfaction
Respond to customer inquiries
Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same
Troubleshoot/ helping to resolve customer service problems
Provide general information
Maintaining a high standard of call quality as per the requirement of the organization.
| University | Percentage (%) |
|---|---|
| National University | 13.83% |
| University of Chittagong | 3.92% |
| Port City International University | 2.51% |
| Premier University, Chittagong | 2.29% |
| BGC Trust University Bangladesh, Chittagong | 1.53% |
| International Islamic University, Chittagong | 1.42% |
| International Islamic University Chittagong | 1.42% |
| Bangladesh Open University | 1.09% |
| Chittagong college | 0.98% |
| Premier University | 0.76% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 67.86% |
| 31-35 | 22.55% |
| 36-40 | 4.36% |
| 40+ | 1.63% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 49.13% |
| 20K-30K | 41.46% |
| 30K-40K | 6.50% |
| 40K-50K | 2.44% |
| 50K+ | 0.46% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 40.41% |
| 0.1 - 1 years | 10.89% |
| 1.1 - 3 years | 19.83% |
| 3.1 - 5 years | 11.11% |
| 5+ years | 17.76% |