Customer Service Officer (CTG)

Job Description

Title: Customer Service Officer (CTG)

Company Name: Genex Infosys PLC.

Vacancy: 300

Age: Na

Job Location: Chattogram

Salary: --

Experience:

Published: 2025-10-21

Application Deadline: 2025-11-20

Education:

Requirements:

Skills Required:

Additional Requirements:

Responsibilities & Context:

  • Answering incoming calls from customers and ensuring instant customer satisfaction

  • Respond to customer inquiries

  • Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same

  • Troubleshoot/ helping to resolve customer service problems

  • Provide general information

  • Maintaining a high standard of call quality as per the requirement of the organization.



Job Other Benifits:

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

Interested By University

University Percentage (%)
National University 13.83%
University of Chittagong 3.92%
Port City International University 2.51%
Premier University, Chittagong 2.29%
BGC Trust University Bangladesh, Chittagong 1.53%
International Islamic University, Chittagong 1.42%
International Islamic University Chittagong 1.42%
Bangladesh Open University 1.09%
Chittagong college 0.98%
Premier University 0.76%

Interested By Age Range

Age Range Percentage (%)
20-30 67.86%
31-35 22.55%
36-40 4.36%
40+ 1.63%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 49.13%
20K-30K 41.46%
30K-40K 6.50%
40K-50K 2.44%
50K+ 0.46%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 40.41%
0.1 - 1 years 10.89%
1.1 - 3 years 19.83%
3.1 - 5 years 11.11%
5+ years 17.76%

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