Customer Relationship Officer
Job Description
Title: Customer Relationship Officer
Company Name: wrongs & rebels
Vacancy: 02
Age: Na
Job Location: Dhaka (Uttara Sector 7)
Salary: Negotiable
Experience:
- At most 1 year
- The applicants should have experience in the following business area(s): Call Center
- Freshers are also encouraged to apply.
Published: 2026-04-23
Application Deadline: 2026-04-30
Education:
- Bachelor/Honors
Requirements:
- At most 1 year
- The applicants should have experience in the following business area(s): Call Center
- Freshers are also encouraged to apply.
Skills Required: Call Support,Client Communication,Complaint handling,CRM,Customer Support through Phone,MS Word,Problemsolving skills.,Shopify
Additional Requirements:
- Only Male
Responsibilities & Context:
Respond to customer inquiries through phone, email, social media, and other communication channels.
Handle customer complaints and provide timely resolutions.
Build and maintain strong relationships with customers to ensure satisfaction and retention.
Follow up with clients regarding service requests, complaints, and feedback.
Maintain customer records, interactions, and service reports.
Coordinate with internal departments to resolve customer issues efficiently.
Provide accurate information regarding products, services, policies, and procedures.
Manage inbound and outbound customer communication professionally.
Monitor customer feedback and suggest improvements in service quality.
Support customer engagement and contribute to a positive customer experience.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
