Customer Relationship Officer

Job Description

Title: Customer Relationship Officer

Company Name: MRC CONSTRUCTION & RENOVATION

Vacancy: --

Age: 20 to 32 years

Job Location: Dhaka (Mirpur 2)

Salary: Tk. 12000 - 15000 (Monthly)

Experience:

Published: 2024-10-23

Application Deadline: 2024-10-31

Education:

• Bachelor's degree in any discipline, English literature, Marketing, or a related field

• Age 20 to 32 years
• Only Female

• Freshers are highly encouraged

• Proven experience in a customer service or sales role

• Strong communication and interpersonal skills

• Excellent problem-solving abilities

• Ability to multitask and prioritize tasks effectively

• A positive attitude and a passion for providing exceptional customer service.

• Office Address: Mirpur-2, (opposite of the stadium- 4th gate) Plot-c/11, block - ka - kha (5th floor), Main Road, Mirpur, Dhaka-1216

We are seeking a dynamic and enthusiastic Customer Relationship Officer (CRO) to join our sales team. The ideal candidate will be responsible for building and maintaining strong relationships with customers to convince, ensure satisfaction and retention. As a CRO, you will act as a liaison between our company and its customers (foreign clients) to sale our service , inquiries, resolving complaints, and ensuring a positive customer experience.

Sale our services to foreign clients.

Build and maintain strong, long-lasting customer relationships.

Understand customer needs and requirements to recommend solutions or products that best meet their objectives.

Keep accurate records of customer interactions and transactions using WhatsApp .

Stay up-to-date with service knowledge, industry trends, and competitors.

Performance-based incentives.

Paid time off

Opportunities for career advancement.

Coffee, Snacks and office friendly environment assurance.