Customer Care Executive
Job Description
Title: Customer Care Executive
Company Name: Today`s Deal
Vacancy: --
Age: At most 30 years
Job Location: Dhaka (Adabor)
Salary: Negotiable
Experience:
- At most 1 years
- The applicants should have experience in the following business area(s): E-commerce
- Freshers are also encouraged to apply.
Published: 2025-07-09
Application Deadline: 2025-08-04
Education:
- Bachelor/Honors
Honors running or completed in any discipline
Requirements:
- At most 1 years
- The applicants should have experience in the following business area(s): E-commerce
- Freshers are also encouraged to apply.
Skills Required:
Additional Requirements:
- Age At most 30 years
Excellent communication skills in both Bangla and English
Strong interpersonal and customer service skills
Basic knowledge of Microsoft Word, Excel, and Google Sheets
Familiarity with social media platforms is a plus
Ability to work under pressure and manage time efficiently
Responsibilities & Context:
Today's Deal, a growing e-commerce company, is looking for a Customer Care Executive to join our team.
Key Responsibilities:
- Manage customer orders received through the website, Facebook/Instagram inbox, and other platforms
- Communicate with customers via phone, message, and live chat
- Confirm orders and answer customer inquiries
- Coordinate with courier partners to ensure accurate and timely delivery of products
- Track order status, prepare delivery reports, and handle basic logistics
- Provide support for return, replacement, and exchange cases
- Maintain proper documentation of customer communication and delivery updates
Job Other Benifits:
as per company policy
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
