Customer Care Executive (Female)
Job Description
Title: Customer Care Executive (Female)
Company Name: Cherry button Ltd.
Vacancy: 1
Age: 18 to 35 years
Job Location: Dhaka (DOHS Baridhara)
Salary: Negotiable
Experience:
Published: 2026-04-26
Application Deadline: 2026-05-26
Education:
- Higher Secondary
HSC/Bachelors/Masters
Requirements:
Skills Required: Client Relationship Management,Communication and interpersonal skill,Customer Service,Microsoft Office,Telecommunication Service
Additional Requirements:
- Age 18 to 35 years
- Only Female
Responsibilities & Context:
Job Context
We are looking for a dedicated and empathetic Customer Care Executive to join our team. The primary focus of this role is to act as the first point of contact for our clients, ensuring their concerns are heard and resolved efficiently to maintain the high standards of Cherry Button Ltd.
Key Responsibilities
Client Communication: Maintain professional and timely communication with clients via phone, email, and social media platforms.
Complaint Management: Receive, document, and track customer complaints from initiation to resolution.
Conflict Resolution: Handle difficult conversations with patience and professionalism to ensure a positive client experience.
Coordination: Liaise with internal departments (Sales and production team) to find solutions for client issues.
Reporting: Maintain accurate records of customer interactions and provide weekly summaries of feedback trends to management.
Job Other Benifits:
- Mobile bill
- Salary Review: Yearly
- Festival Bonus: 2
Competitive monthly salary.
Other benefits as per company policy.
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
