Customer Care Executive

Job Description

Title: Customer Care Executive

Company Name: Coach Kanchon Academy

Vacancy: 10

Age: 18 to 30 years

Job Location: Dhaka (Baridhara)

Salary: Tk. 25000 - 30000 (Monthly)

Experience:

• At least 3 years

• HSC

• At least 3 years

• Age 18 to 30 years

• Excellent proficiency in MS Office applications must.

• Setting a mind to listen to customer inquiries properly and provide prompt resolution

• Good English & Bangla Typing speed & negotiation skills is a must.

• Must have the willingness to learn, vast communication, problem-solving nature & leadership skills.

• Good presentation skill required.

• Skills & Expertise: Microsoft office

1. Handle customer relations: Be the main person customer’s talk to when they have questions or feedback.
2. Encourage teamwork: Create a friendly and cooperative workplace where everyone works well together and takes responsibility.
3. Keep team informed: Make sure your team stays connected and embraces the office culture.
4. Regular reporting: Provide daily, weekly, and monthly updates.
5. Stay current: Always be aware of new trends in social media.
6. Develop skills: always be ready to learn and improve your communication skills.
7. Add humor: Use a good sense of humor in your work.
8. Special task: Complete the special task given by the management.

• Salary Review: Yearly

• Festival Bonus: 2