Customer Care Executive
Job Description
Title: Customer Care Executive
Company Name: Coach Kanchon Academy
Vacancy: 10
Age: 18 to 30 years
Job Location: Dhaka (Baridhara)
Salary: Tk. 25000 - 30000 (Monthly)
Experience:
- At least 3 years
Published: 2024-06-04
Application Deadline: 2024-07-04
Education:
- HSC
Requirements:
- At least 3 years
Skills Required: MS OFFCIE,Negotiation Skills
Additional Requirements:
- Age 18 to 30 years
Excellent proficiency in MS Office applications must.
Setting a mind to listen to customer inquiries properly and provide prompt resolution
Good English & Bangla Typing speed & negotiation skills is a must.
Must have the willingness to learn, vast communication, problem-solving nature & leadership skills.
Good presentation skill required.
Skills & Expertise: Microsoft office
Responsibilities & Context:
- Handle customer relations: Be the main person customer’s talk to when they have questions or feedback.
- Encourage teamwork: Create a friendly and cooperative workplace where everyone works well together and takes responsibility.
- Keep team informed: Make sure your team stays connected and embraces the office culture.
- Regular reporting: Provide daily, weekly, and monthly updates.
- Stay current: Always be aware of new trends in social media.
- Develop skills: always be ready to learn and improve your communication skills.
- Add humor: Use a good sense of humor in your work.
- Special task: Complete the special task given by the management.
Job Other Benifits:
Salary Review: Yearly
Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 7.92% |
| University of Dhaka | 1.49% |
| Bangladesh Open University | 1.29% |
| Jagannath University | 1.15% |
| Govt. Titumir College | 1.15% |
| Daffodil International University (DIU) | 0.95% |
| Sonargaon University | 0.95% |
| Southeast University | 0.88% |
| Dhaka International University | 0.88% |
| Government Titumir College | 0.81% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 78.35% |
| 31-35 | 15.22% |
| 36-40 | 4.26% |
| 40+ | 1.15% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 18.96% |
| 20K-30K | 77.79% |
| 30K-40K | 2.51% |
| 40K-50K | 0.14% |
| 50K+ | 0.61% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 17.19% |
| 0.1 - 1 years | 11.98% |
| 1.1 - 3 years | 27.27% |
| 3.1 - 5 years | 20.37% |
| 5+ years | 23.21% |
