Counsellor/Senior Counsellor- USA, Australia, Canada, UK and Europe

Job Description

Title: Counsellor/Senior Counsellor- USA, Australia, Canada, UK and Europe

Company Name: Go Abroad Consultancy

Vacancy: 2

Job Location: Dhaka (Green Road, PanthaPath)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Job Responsibilities:
∎ Student Inquiries: Respond promptly and courteously to inquiries from prospective students, parents, and guardians. Address queries related to study programs, university options, admission requirements, scholarships, visa procedures, and more. Call students who are in our database to introduce Student Connect and its Services.
∎ Application Assistance: Assist students with the application process for universities and educational institutions abroad. Provide comprehensive information on application deadlines, required documentation, and submission procedures.
∎ Document Review: Thoroughly review application documents such as transcripts, letters of recommendation, and personal statements to ensure accuracy and completeness before submission.
∎ Visa and Immigration Support: ** Guide students through the visa application process, explaining the necessary documents, interview preparation, and visa regulations. Provide insights into immigration requirements and assist with any related concerns.
∎ Financial Guidance: Offer clear explanations of tuition fees, living expenses, and potential financial aid options. Assist students in creating a budget plan for their studies abroad.
∎ Relationship Building: ** Build trust-based relationships with students and their families through empathetic communication and consistent support. Serve as a reliable point of contact throughout their journey.
∎ Feedback Collection: Actively seek feedback from students about their experiences with Go Abroad Consultancies services. Utilize feedback to enhance processes, improve customer satisfaction, and contribute to continuous improvement efforts.
∎ Database Management: Maintain accurate and organized records of student interactions, applications, and outcomes.
∎ Stay Updated: Stay current with industry trends, changes in visa regulations, and developments in international education. Provide students with the latest information to help them make informed decisions.
∎ Cultural Preparation: Provide cultural insights and practical advice about the destination country. Help students prepare for cultural adjustments and understand social norms and expectations.
∎ Problem Solving: Address and resolve student concerns or issues promptly and professionally. Collaborate with relevant internal departments to provide effective solutions.
∎ Miscellaneous: Any other responsibilities/tasks as set by Company Management.

Additional Requirements:
∎ Age at most 30 years
∎ Both males and females are allowed to apply
∎ Job experiences not applicable
∎ The applicants could have experience in the following area(s):
∎ Education Counseling or admission & visa processing (not mandatory requirements)
∎ Female candidates will be given preference.
∎ Candidates who are ambitious and looking for a long-term work contract are encouraged to apply.
∎ Empathy, Problem Solving, Patience, Admission Process Knowledge, Active Listening, Time,
∎ Management, Adaptability, Computer Skills, Attention to Detail, Positive Attitude, Multitasking, Language Proficiency, Data Privacy and Security, Continuous Learning.
∎ Person with disability are encouraged to apply

∎ 15000 - 22000 BDT (depending on experience)

Compensation & Other Benefits:
∎ Mobile bill, Performance bonus, Provident fund
∎ Festival Bonus: 2

Job Source: Online Job Posting.

Application Deadline: 31 Dec 2023

Company Information:
∎ 4 Dec 2023
∎ Go Abroad Consultancy

Category: Hospitality/ Travel/ Tourism



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