Corporate Service Executive-Refrigerator

Job Description

Title: Corporate Service Executive-Refrigerator

Company Name: Walton Hi-Tech Industries PLC.

Vacancy: 1

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 5 years
• The applicants should have experience in the following business area(s): Manufacturing (Light Engineering and Heavy Industry), Computer Hardware/Network Companies, Electronic Equipment/Home Appliances, Group of Companies

• Bachelor in Engineering (BEngg)

• At least 5 years
• The applicants should have experience in the following business area(s): Manufacturing (Light Engineering and Heavy Industry), Computer Hardware/Network Companies, Electronic Equipment/Home Appliances, Group of Companies

• Working knowledge of advanced Microsoft Excel
• Basic to intermediate exposure to Power BI for reporting and visualization

• Overseeing after sales service complaints of Corporate Clients.

• Monitoring complaints from VIP corporate clients & CSD and ensure monthly SLA meetup .

• Composing B2B service agreements to ensure clear terms and mutual understanding.

• Providing business insights from a service perspective to enhance decision-making.
  

• Aligning corporate service strategies with overarching business goals

• Fostering strong relationships, effective communication, and trust with corporate clients to ensure longterm partnerships.

• Prepare, submit & collect bill of NW & warranty-void service from corporate clients.

• Compiling monthly service status reports & summary of key insights for strategic analysis.

• Draft buffer spare parts & backup product plans at SP to ensure comitted service.

• Take initiatives to identify opportunities for product development and
  business expansion.

• Conduct B2B Meeting and L&G as per requirements.