Communication Executive

Job Description

Title: Communication Executive

Company Name: UY Lab

Vacancy: 10

Age: 18 to 28 years

Job Location: Dhaka (Mohakhali)

Salary: Tk. 10000 - 16000 (Monthly)

Experience:

• At least 1 years

Published: 2024-12-05

Application Deadline: 2025-01-04

Education:

• Diploma
• Bachelor/Honors
• Higher Secondary

Requirements:

• At least 1 years

Skills Required: Client Service,Email Communications,Expertise on Customer Relationship Management (CRM) handling.,Google Sheets,Seles,Social Media Page,Telecommunication Service,telesales,Telesales Service

Additional Requirements:

• Age 18 to 28 years

• Fluency in MS Office, Excel, PowerPoint.

Responsibilities & Context:

Job Description:

We are looking for a motivated Communication Executive to join our team. The Communication Executive will be responsible for handling customer calls, providing excellent customer service, and ensuring customer satisfaction. The ideal candidate must have strong communication skills, be a good listener, and possess a friendly and professional demeanor.

Responsibilities:

• Answering customer inquiries and resolving issues via phone or email.

• Professionally handling customer complaints.

• Providing customers with product and service information.

• Processing orders, forms, and applications.

• Identifying and escalating priority issues to the appropriate department.

• Following up with customers on their inquiries and ensuring their satisfaction.

• Maintaining a positive and professional attitude towards customers at all times.

• Outbound and inbound calls.

• Sales generate.

Job Other Benifits:

• Mobile bill,Performance bonus
• Salary Review: Yearly
• Festival Bonus: 1

• Opportunity to work in a collaborative and creative environment.

• Room for professional growth and skill development.

• Competitive compensation package with additional benefits.

• Other relevant perks or unique aspects of your company culture.

• As per company policy.

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre