Call Center Agent
Job Description
Title: Call Center Agent
Company Name: Connect3
Vacancy: 10
Age: Na
Job Location: Chattogram, Chattogram (Chattogram Sadar)
Salary: Tk. 8000 - 14000 (Monthly)
Experience:
Published: 2026-04-20
Application Deadline: 2026-05-15
Education:
Any Call Center training or experience will get more priority
Requirements:
Skills Required: Call Center Operation,Call Centre Training,Customer Care,Customer Relationship Management,ISP operation,ISP related work,Outbound and Inbound Calls,Telemarketing
Additional Requirements:
Responsibilities & Context:
Salary range already given,Only those who are interested in this salary range,Should Apply
Work time are 9 Hours
· Resolve Issues Efficiently: Answer questions, troubleshoot technical problems, process orders/returns, and handle billing inquiries. The goal is first-contact resolution (FCR).
· Manage Emotions & De-escalate: Listen actively, show empathy, and calm frustrated customers. Turning a negative experience into a positive one is critical.
· Accurate Documentation & Follow-Up: Log call details, update customer records, and flag recurring issues for other teams.
Job Other Benifits:
- Provident fund,Performance bonus,Gratuity
- Salary Review: Half Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
