Branch Operation Manager (PO - SAVP) - (Banani,Dhanmondi,Dilkusha,Pragati Sarani,Mirpur,CTG,Sylhet)
Job Description
Title: Branch Operation Manager (PO - SAVP) - (Banani,Dhanmondi,Dilkusha,Pragati Sarani,Mirpur,CTG,Sylhet)
Company Name: NRB Bank PLC
Vacancy: --
Age: At most 50 years
Job Location: Anywhere in Bangladesh
Salary: Negotiable
Experience:
Published: 2026-04-05
Application Deadline: 2026-04-25
Education:
MBA/Master’s/Graduation degree in any discipline
Requirements:
Skills Required:
Additional Requirements:
- Age At most 50 years
6-10+ years of banking experience with strong exposure to branch operations.
Experience in compliance, operations control or audit preferred.
Strong knowledge of banking operations and processes.
Risk awareness and internal control expertise.
Attention to detail and accuracy.
Leadership and team management.
Regulatory and compliance knowledge.
Responsibilities & Context:
Key Responsibilities
1. Branch Operations Management: Oversee day-to-day branch operations including account opening, cash operations, clearing, remittance, and transaction processing.
2. Service Delivery & Customer Experience: Ensure timely and accurate service delivery, minimizing turnaround time (TAT) and maintaining high customer satisfaction.
3. Operational Control & Risk Management: Implement and monitor internal controls to mitigate operational risks, errors, and fraud.
4. Compliance & Regulatory Adherence: Ensure strict compliance with Bangladesh Bank guidelines, AML/KYC requirements, and internal policies.
5. Cash & Vault Management: Supervise cash handling, vault operations, ATM cash management, and ensure adherence to cash limits and security protocols.
6. Audit & Inspection Readiness: Coordinate internal and external audits, ensure timely closure of audit observations, and maintain proper documentation.
7. Process Improvement & Efficiency: Identify process gaps and implement improvements to enhance operational efficiency and reduce processing time.
8. Coordination & Support: Work closely with Business, Credit, and Operations teams to ensure smooth execution of transactions and customer requests.
9. MIS & Reporting: Prepare and submit operational reports related to transactions, compliance, and branch performance.
10. Team Supervision & Development: Lead operations staff, assign responsibilities, and ensure adequate training and performance management.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Bank/ Non-Bank Fin. Institution
