Branch Manager

Job Description

Title: Branch Manager

Company Name: NRBC Bank PLC

Vacancy: --

Age: Na

Job Location: Barishal, Chattogram, Dhaka, Khulna, Rajshahi, Rangpur, Sylhet

Salary: --

Experience:

• 2 to 10 years
• The applicants should have experience in the following business area(s): Banks

• Bachelor/Honors
• Masters

• Graduation/Post Graduation Degree from a reputed public or UGC-approved recognized private university.

• No 3rd Division/Class or equivalent CGPA/GPA in any academic record is acceptable.

• 2 to 10 years
• The applicants should have experience in the following business area(s): Banks

• Minimum 2 to 10 years of experience (based on branch size, business volume, geographic importance, and grade) as a Branch Manager in any reputed Bank, with a proven track record.

• Must have comprehensive exposure to Branch Management, General Banking Operations, Business Development, Deposit Mobilization, Credit & Lending Operations, Stressed Loan Management, and Foreign Trade/Trade Finance activities.

• Demonstrated capability in driving branch profitability, maintaining portfolio quality, ensuring operational excellence, and leading high-performing teams.

• Preference will be given to candidates who started their careers as MTOs/Probationary Officers.

• Strong leadership and decision-making capabilities.

• Excellent communication and interpersonal skills.

• Deep knowledge of regulatory requirements, risk management practices, and operational controls.

• Ability to inspire teams and drive consistent business performance.

NRBC Bank PLC is reinforcing its nationwide branch operations with renewed strategic focus, customer-centric service excellence, and a commitment to sustainable growth. To strengthen leadership across our existing branches countrywide, we are seeking dynamic, seasoned, and business-driven professionals for the position of Branch Manager.

If you are someone who can lead a branch with strategic clarity, operational discipline, and an unwavering dedication to customer satisfaction — we invite you to step forward.

Position Overview

• Rank: Senior Officer (SO) to Executive Vice President (EVP)
• No. of Vacancies: Multiple
• Employment Status: Permanent
• Location: Dhaka, Chattogram, Khulna, Barishal, Rajshahi, Rangpur & Sylhet Zones

Key Responsibilities

• Branch Leadership & Strategic Direction: Lead and oversee the full spectrum of branch operations, ensuring seamless daily functioning aligned with the strategic priorities set by the Management of the Bank.
• Business Growth & Portfolio Management: Manage the entire branch business portfolio, drive sustainable growth, and consistently achieve business, deposit, and profitability targets.
• Stakeholder Coordination: Maintain strong liaison with internal and external stakeholders to ensure synchronized service delivery, operational harmony, and business continuity.
• Business Planning & Execution: Develop, implement, and monitor strategic business plans that enhance the branch’s contribution to the Bank’s overall growth and competitive positioning.
• Regulatory Compliance & Control: Ensure strict adherence to Bangladesh Bank regulations, internal policies, operational guidelines, and AML/CFT standards through strong internal controls, documentation accuracy, and risk-resilient practices.
• Customer Experience Excellence: Deliver a superior customer experience by nurturing long-lasting relationships, resolving customer queries promptly, and championing a culture of service excellence within the local community.
• Team Leadership & Talent Development: Lead, mentor, motivate and develop branch employees, fostering a high-performance culture, strengthening individual competencies, and supporting their professional and career growth aspirations.
• Credit & Risk Management: Oversee credit proposals, portfolio quality, documentation standards, recovery performance, and risk mitigation to ensure a healthy asset portfolio aligned with the Bank’s credit risk appetite.
• Operational Discipline & Governance: Ensure error-free daily operations, compliance with SOPs, process discipline, strong internal governance, and timely reporting to concerned divisions and regulators.
• Community Engagement & Brand Representation: Act as the Bank’s ambassador in the local market by strengthening community ties, enhancing the branch’s visibility, and promoting NRBC Bank’s brand values.
• Cross-Functional Collaboration: Work closely with Head Office Divisions to support product implementation, digital banking initiatives, policy reforms, and branch-level innovation initiatives.
• Performance Monitoring & MIS Reporting: Analyze branch performance through MIS reports, dashboards, trend monitoring, and take corrective actions to optimize productivity, resource utilization, and service delivery.

Compensation: Attractive package based on experience, competencies, and performance