Branch In-Charge / Front Office In-Charge

Job Description

Title: Branch In-Charge / Front Office In-Charge

Company Name: Neways International Company Limited

Vacancy: 2

Age: 28 to 35 years

Location: Dhaka

Salary: Tk. 25000 - 28000 (Monthly)

Experience:
∎ 2 to 5 years

Published: 2 Jul 2025

Education:
∎ Diploma in Hotel Management in Hospitality Management, Bachelor of Business Administration (BBA) in Hospitality Management, Bachelor of Business Administration (BBA) in Service Marketing

Requirements:

Additional Requirements:
∎ Age 28 to 35 years
∎ Must be fluent in English & Bangla (both spoken and written).
∎ Strong sales and client acquisition skills.
∎ Must be a hotelier by mindset and profession.
∎ Strong sense of responsibility and ability to handle pressure.
∎ Confident to stand for what’s right and act as a true team leader.
∎ Must be fluent in English & Bangla (both spoken and written).
∎ Strong sales and client acquisition skills.
∎ Must be a hotelier by mindset and profession.
∎ Strong sense of responsibility and ability to handle pressure.
∎ Confident to stand for what’s right and act as a true team leader.

Responsibilities & Context:
∎ Actively manage all operational aspects of the branch: front office, housekeeping, food quality, billing, payments, and guest services.
∎ Identify current and prospective sales opportunities and develop strategic plans for revenue generation.
∎ Supervise and guide front office staff in check-in/check-out procedures, guest inquiries, and reservation handling.
∎ Monitor and maintain high standards of room cleanliness, hygiene, and ambiance to ensure guest satisfaction.
∎ Ensure daily visitor and booking tracking is maintained accurately.
∎ Build and maintain strong relationships with in-house guests to ensure high service standards and overall satisfaction.
∎ Conduct market research and competitor analysis to identify trends, opportunities, and expansion strategies.
∎ Maintain relationships with corporate clients, travel agencies, and partners for continuous business flow.
∎ Implement staff training programs to improve operational efficiency and guest satisfaction.
∎ Resolve complaints and grievances with professionalism.
∎ Supervise staffing levels and ensure optimal manpower allocation.
∎ Lead, train, and oversee the front desk team for performance and excellence.
∎ Ensure the cleanliness, presentation, and readiness of the entire branch at all times.
∎ Actively manage all operational aspects of the branch: front office, housekeeping, food quality, billing, payments, and guest services.
∎ Identify current and prospective sales opportunities and develop strategic plans for revenue generation.
∎ Supervise and guide front office staff in check-in/check-out procedures, guest inquiries, and reservation handling.
∎ Monitor and maintain high standards of room cleanliness, hygiene, and ambiance to ensure guest satisfaction.
∎ Ensure daily visitor and booking tracking is maintained accurately.
∎ Build and maintain strong relationships with in-house guests to ensure high service standards and overall satisfaction.
∎ Conduct market research and competitor analysis to identify trends, opportunities, and expansion strategies.
∎ Maintain relationships with corporate clients, travel agencies, and partners for continuous business flow.
∎ Implement staff training programs to improve operational efficiency and guest satisfaction.
∎ Resolve complaints and grievances with professionalism.
∎ Supervise staffing levels and ensure optimal manpower allocation.
∎ Lead, train, and oversee the front desk team for performance and excellence.
∎ Ensure the cleanliness, presentation, and readiness of the entire branch at all times.

Skills & Expertise:

Compensation & Other Benefits:
∎ Performance Bonus.
∎ Festive Bonuses.
∎ Mobile allowance.
∎ Travel Allowance (TA).
∎ In-house free accommodation.
∎ 3 times meal (Breakfast, Lunch & Dinner)
∎ Performance Bonus.
∎ Festive Bonuses.
∎ Mobile allowance.
∎ Travel Allowance (TA).
∎ In-house free accommodation.
∎ 3 times meal (Breakfast, Lunch & Dinner)

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka

Company Information:
∎ Neways International Company Limited
∎ House# 2/KA/10 Mymensingh Road, Shahbag, Dhaka-1000
∎ Neways International Company Limited have a great mission to solve the big problems of the society. Now the company is working on“Super Hostel BD”project to solve the bachelor living problem in Dhaka city.
Our mission is to increase the value of our service and minimize the cost for the bachelor to survive in this one of the most expensive city.
Neways has a great Vision, to reach the 100% efficiency of service by utilizing it in a multifunctional ways.
Neways wants to work for the society to solve the problem. Our recent target is 100 branch in Dhaka City by establishing this 100 branch, we might solve three major problems for example: the traffic problem, bachelor living problem and employment opportunity problems. For more details please visit- https://www.facebook.com/newaysinternational, https://www.facebook.com/superhomeforbachelor

Address::
∎ House# 2/KA/10 Mymensingh Road, Shahbag, Dhaka-1000
∎ Neways International Company Limited have a great mission to solve the big problems of the society. Now the company is working on“Super Hostel BD”project to solve the bachelor living problem in Dhaka city. Our mission is to increase the value of our service and minimize the cost for the bachelor to survive in this one of the most expensive city.Neways has a great Vision, to reach the 100% efficiency of service by utilizing it in a multifunctional ways.Neways wants to work for the society to solve the problem. Our recent target is 100 branch in Dhaka City by establishing this 100 branch, we might solve three major problems for example: the traffic problem, bachelor living problem and employment opportunity problems. For more details please visit- https://www.facebook.com/newaysinternational, https://www.facebook.com/superhomeforbachelor

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 1 Aug 2025

Category: Hospitality/ Travel/ Tourism

Interested By University

University Percentage (%)
National University 9.45%
5.22%
University of Dhaka 3.98%
Daffodil International University (DIU) 1.74%
Bangladesh University of Business and Technology 1.24%
North South University 1.24%
World University of Bangladesh 1.24%
European University of Bangladesh 1.00%
Northern University Bangladesh 1.00%
Tejgaon College 1.00%

Interested By Age Range

Age Range Percentage (%)
20-30 70.90%
31-35 16.17%
36-40 6.22%
40+ 3.23%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 4.49%
20K-30K 78.30%
30K-40K 9.23%
40K-50K 3.99%
50K+ 3.99%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 10.95%
0.1 - 1 years 2.99%
1.1 - 3 years 24.88%
3.1 - 5 years 20.40%
5+ years 40.80%

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