BellBoy

Job Description

Title: BellBoy

Company Name: The Royena Resort Limited.(RRL)

Vacancy: 03

Age: 20 to 40 years

Job Location: Gazipur

Salary: Negotiable

Experience:

• 3 to 5 years
• The applicants should have experience in the following business area(s): Hotel, Restaurant, Resort, Motel, Fast Food Shop
• Freshers are also encouraged to apply.

• Diploma in Hotel Management
• HSC
• Bachelor of Arts (BA)
• Bachelor of Business Administration (BBA)

• 3 to 5 years
• The applicants should have experience in the following business area(s): Hotel, Restaurant, Resort, Motel, Fast Food Shop
• Freshers are also encouraged to apply.

• Age 20 to 40 years

• The Candidates Must Know how to dive an ELECTRONIC BUGGY CAR.

Guest Arrival & Departure:

• Warmly welcome guests at the entrance and assist with luggage during check-in/check-out.
• Escort guests to rooms, explaining in-room features and hotel facilities (e.g., pool hours, dining options).·        
• Inspect vacated rooms for forgotten items and coordinate with a reception for lost property.

Luggage & Valet Management:

• Safely transported and tagged luggage, ensuring proper storage in the hotel’s baggage room.
• Handle valet parking requests, including parking/retrieving vehicles efficiently.
• Assist with transferring luggage between rooms upon guest requests.

Guest Relations & Communication:

• Memorize names of VIPs, repeat guests, and long-term visitors; greet them warmly (e.g., “Welcome back, Mr. Smith!”).
• Relay guest requests (e.g., wake-up calls, taxi bookings) to relevant departments promptly.
• Provide clear directions to local attractions, transport hubs, and event venues.

Operational Support:

• Maintain cleanliness and order in the lobby, baggage room, and entrance areas.
• Report equipment malfunctions or safety hazards to the bell captain/front office.
• Attend per-shift briefings and training sessions to stay updated on hotel operations.

Physical & Safety Requirements:

• Lift/carry items up to 80 lbs, stand/walk for extended periods, and perform tasks requiring bending or twisting.
• Follow safety protocols for equipment use and emergency procedures.