Front Desk Officer (GSR/GR)
Job Description
Title: Front Desk Officer (GSR/GR)
Company Name: The Royena Resort Limited.(RRL)
Vacancy: 2
Age: 22 to 35 years
Job Location: Gazipur
Salary: Negotiable
Experience:
- 2 to 5 years
- The applicants should have experience in the following business area(s): Hotel, Restaurant, Resort, Motel
- Freshers are also encouraged to apply.
Published: 2025-06-15
Application Deadline: 2025-07-10
Education:
- Bachelor of Business Administration (BBA)
- Master of Business Administration (MBA)
- Diploma in Hotel Management
Requirements:
- 2 to 5 years
- The applicants should have experience in the following business area(s): Hotel, Restaurant, Resort, Motel
- Freshers are also encouraged to apply.
Skills Required: Cash Management,Client Service,Computer Proficiency,Multi tasking ability,Software Implementation
Additional Requirements:
- Age 22 to 35 years
Responsibilities & Context:
- Guest Service: Greet and assist guests with check-in and check-out procedures, including verifying reservations, collecting payments, and issuing room keys. ·
- Communication: Answer phone calls, respond to guest inquiries, and provide information about the property and local attractions.
- Reservation Management: Book and confirm reservations, ensuring accuracy and attention to detail.
- Problem Solving: Handle guest complaints and concerns professionally and promptly, finding the best possible resolution.
- Administrative Tasks: Maintain records of guest interactions, manage guest folios, and complete daily reports.
- Cash Handling: Process payments, manage cash transactions, and balance cash drawers.
- Coordination: Work with other hotel departments (e.g., housekeeping, maintenance) to fulfill guest requests and address any issues. Guest Service: Greet and assist guests with check-in and check-out procedures, including verifying reservations, collecting payments, and issuing room keys.
- Communication: Answer phone calls, respond to guest inquiries, and provide information about the property and local attractions. ·
- Reservation Management: Book and confirm reservations, ensuring accuracy and attention to detail.
- Problem Solving: Handle guest complaints and concerns professionally and promptly, finding the best possible resolution.
- Administrative Tasks: Maintain records of guest interactions, manage guest folios, and complete daily reports.
- Cash Handling: Process payments, manage cash transactions, and balance cash drawers.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Hospitality/ Travel/ Tourism
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 10.91% |
| University of Dhaka | 3.03% |
| Govt. Titumir College | 1.82% |
| Daffodil International University (DIU) | 1.52% |
| Uttara University | 1.21% |
| Jatiya Kabi Kazi Nazrul Islam University | 1.21% |
| American International University Bangladesh (AIUB) | 0.91% |
| Northern University Bangladesh | 0.91% |
| Bangladesh University of Business and Technology | 0.91% |
| Bangladesh Open University | 0.91% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 74.24% |
| 31-35 | 18.18% |
| 36-40 | 5.15% |
| 40+ | 2.12% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 34.85% |
| 20K-30K | 51.52% |
| 30K-40K | 11.82% |
| 40K-50K | 0.61% |
| 50K+ | 1.21% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 20.30% |
| 0.1 - 1 years | 9.39% |
| 1.1 - 3 years | 26.36% |
| 3.1 - 5 years | 18.18% |
| 5+ years | 25.76% |
