Asst. Manager/Manager, Customer Service (Trims & Packaging)
Job Description
Title: Asst. Manager/Manager, Customer Service (Trims & Packaging)
Company Name: Joint Venture Garment Labels Company
Vacancy: --
Age: Na
Job Location: Anywhere in Bangladesh
Salary: Negotiable
Experience:
- At least 4 years
- The applicants should have experience in the following business area(s): Packaging Industry, Garments Accessories
Published: 2024-05-23
Application Deadline: 2024-06-21
Education:
- Bachelor/Honors
Requirements:
- At least 4 years
- The applicants should have experience in the following business area(s): Packaging Industry, Garments Accessories
Skills Required: Client Service,Garments Trims and Accessories,Trims Manufacturing
Additional Requirements:
Responsibilities & Context:
- Lead and manage the customer service team.
- Develop and implement customer service policies and procedures.
- Handle customer inquiries and resolve issues promptly.
- Maintain strong relationships with key clients.
- Train and develop customer service team members.
- Monitor customer satisfaction and service quality.
- Analyze customer feedback and provide insights for improvement.
- Collaborate with sales and marketing teams.
- Prepare and present regular customer service performance reports.
Job Other Benifits:
- T/A,Mobile bill,Medical allowance,Performance bonus,Insurance,Gratuity
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Sales Incentives, Earn Leave, Leave as per labor.
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
