Asst. Executive (Four H Voice - Employee Hotline)
Job Description
Title: Asst. Executive (Four H Voice - Employee Hotline)
Company Name: Four H Group
Vacancy: 02
Age: 25 to 40 years
Job Location: Chattogram (Chattogram Sadar)
Salary: Negotiable
Experience:
Published: 2025-09-22
Application Deadline: 2025-09-28
Education:
- Bachelor degree in any discipline
- Graduated in any discipline.
Requirements:
Skills Required:
Additional Requirements:
- Age 25 to 40 years
- Only Female
Good communication skills in Bangla & English.
Previous call center/customer service experience will be an advantage.
Basic computer skills (MS Office, email, typing).
Ability to work under pressure and in shifts (day/night if required).
Strong problem-solving and listening skills.
Responsibilities & Context:
Four H Group, a 100% export-oriented group in Bangladesh, is seeking a proactive and empathetic professional to join our Employees’ Voice Cell. The role focuses on addressing employee concerns, managing grievances, and ensuring timely resolution in line with company policy.
Handle inbound and outbound calls professionally.
Provide accurate information regarding rules, regulations, and company policies.
Inform management regarding the complaints received from employees.
Ensure employee satisfaction through passing precise information.
Maintain records and update the register on a daily basis.
Coordinate with other departments to escalate and resolve employee queries.
Maintain a positive, empathetic, and professional attitude towards callers.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Garments/Textile
