Associate Relationship Manager to Senior Relationship Manager (PO - AVP), Branch Banking

Job Description

Title: Associate Relationship Manager to Senior Relationship Manager (PO - AVP), Branch Banking

Company Name: Eastern Bank PLC

Vacancy: --

Location: Anywhere in Bangladesh

Experience:
∎ 2 to 6 years

Published: 19 Jun 2025

Education:
∎ Bachelor/Honors in any discipline
∎ Minimum graduation in a relevant field with sound knowledge of general banking operations.
∎ Minimum graduation in a relevant field with sound knowledge of general banking operations.

Requirements:

Additional Requirements:
∎ 2-8 years of experience in branch roles at reputed banks, with minimum graduation in a relevant field.
∎ Strong business acumen with an effective professional network.
∎ Excellent customer relationship management, communication, and interpersonal skills.
∎ Flexible and open to geographic mobility.
∎ 2-8 years of experience in branch roles at reputed banks, with minimum graduation in a relevant field.
∎ Strong business acumen with an effective professional network.
∎ Excellent customer relationship management, communication, and interpersonal skills.
∎ Flexible and open to geographic mobility.

Responsibilities & Context:
∎ Achieve Retail and SME business targets and manage assigned portfolios effectively.
∎ Generate new business and cross-sell EBL products through active participation in sales promotions and campaigns.
∎ Ensure smooth branch operations and service excellence in customer interactions.
∎ Address customer feedback and complaints with prompt, effective solutions.
∎ Maintain SLA timelines with both internal and external stakeholders.
∎ Ensure compliance with AML and all other regulatory policies and requirements.
∎ Carry out ad-hoc tasks assigned by the Line Manager or Branch Manager.
∎ Prime Responsibilities
∎ Achieve Retail and SME business targets and manage assigned portfolios effectively.
∎ Generate new business and cross-sell EBL products through active participation in sales promotions and campaigns.
∎ Ensure smooth branch operations and service excellence in customer interactions.
∎ Address customer feedback and complaints with prompt, effective solutions.
∎ Maintain SLA timelines with both internal and external stakeholders.
∎ Ensure compliance with AML and all other regulatory policies and requirements.
∎ Carry out ad-hoc tasks assigned by the Line Manager or Branch Manager.

Skills & Expertise:

Compensation & Other Benefits:
∎ EBL offers excellent career opportunities with a competitive salary and benefits.
∎ EBL offers excellent career opportunities with a competitive salary and benefits.

Employment Status: Full Time

Job Location: Anywhere in Bangladesh

Apply Procedure:

Hard Copy:
∎ If you are ready to take up this challenging and at the same time rewarding career, please log on to www.ebl.com.bd/career and apply on or before July 3, 2025. Selection will be based strictly on merit, experience, and performance. Only shortlisted candidates will be contacted; any persuasion will lead to disqualification. EBL reserves the right to accept or reject any application without explanation.
∎ Only short listed candidates will be communicated.
∎ If you do not have Tracking Number, please
∎ If you have already registered, please click here to login and apply

Company Information:
∎ Eastern Bank PLC
∎ 100 Gulshan Avenue, Dhaka-1212
∎ Eastern Bank Limited is the `Employer of Choice`. We are recognized for combining the wide range of products, fully online and modernized technological solutions and service excellence.
EBL is the first local bank in Bangladesh rated by Moody`s with rating Ba3 at par with Bangladesh.
EBL wins the Asian Banker `Best Retail Bank in Bangladesh` award for five consecutive years and also recognized by the FC as the `Best Partner for Working Capital Systemic Solution`. EBL is also the winner of Asia`s Best Employer Brand Award at World HR Congress in Singapore.

Address::
∎ 100 Gulshan Avenue, Dhaka-1212
∎ Eastern Bank Limited is the `Employer of Choice`. We are recognized for combining the wide range of products, fully online and modernized technological solutions and service excellence.EBL is the first local bank in Bangladesh rated by Moody`s with rating Ba3 at par with Bangladesh.EBL wins the Asian Banker `Best Retail Bank in Bangladesh` award for five consecutive years and also recognized by the FC as the `Best Partner for Working Capital Systemic Solution`. EBL is also the winner of Asia`s Best Employer Brand Award at World HR Congress in Singapore.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 3 Jul 2025

Category: Others