Executive – Compliance, Business Development & Operations

Job Description

Title: Executive – Compliance, Business Development & Operations

Company Name: Fingerprint Information Technology Limited

Vacancy: 2

Age: Na

Job Location: Dhaka

Salary: Tk. 25000 (Monthly)

Experience: --

Published: 2026-07-16

Application Deadline: 2026-07-16

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

Key Responsibilities

• Prepare periodic financial, transaction, settlement, reconciliation, compliance, operational, and management reports.

• Reconcile bank statements, merchant settlements, payment transactions, fees, commissions, refunds, adjustments, receivables, invoices, and related financial records.

• Identify reconciliation discrepancies and coordinate with banks, merchants, Mobile Financial Service providers, payment partners, and internal teams for timely resolution.

• Prepare and submit regulatory reports in accordance with Bangladesh Bank requirements, Payment System Operator obligations, internal reporting schedules, and company policies.

• Assist in maintaining ISO 27001 documentation, regulatory certifications, policies, registers, audit evidence, approvals, licences, and compliance records.

• Coordinate the collection and organization of documents required for internal audits, external audits, inspections, regulatory assessments, and management reviews.

• Monitor regulatory and compliance deadlines and follow up with relevant departments to ensure timely completion and submission.

• Review merchant profiles, documents, and transactions from compliance, operational, and risk-management perspectives.

• Coordinate with banks, MFS providers, financial institutions, technology partners, and other stakeholders for onboarding, integration, settlement, EMI facilities, payment channels, merchant IDs, and operational activities.

• Prepare and submit required documents to banks and partners and follow up regarding approvals, agreements, technical requirements, commercial terms, settlements, and pending operational issues.

• Maintain professional relationships with banking, MFS, technology, merchant, institutional, and business partners.

• Collect, review, verify, and organize merchant onboarding and Know Your Customer documents, ensuring that all documents are complete, valid, properly approved, and maintained in accordance with regulatory and company requirements.

• Coordinate with merchants, banks, compliance personnel, and internal technical teams to facilitate smooth payment-gateway onboarding, testing, integration, and go-live processes.

• Monitor merchant transactions, settlements, refunds, disputes, and operational issues, and assist merchants in understanding payment, settlement, documentation, and onboarding procedures.

• Maintain updated merchant records, onboarding trackers, integration status reports, operational databases, and follow-up schedules.

• Identify prospective merchants, educational institutions, e-commerce businesses, corporate organizations, government entities, NGOs, healthcare organizations, and other potential partners.

• Conduct market research to identify business opportunities, industry trends, competitor activities, prospective client segments, and service-expansion opportunities.

• Generate leads through market visits, referrals, networking, digital channels, databases, direct communication, and institutional outreach.

• Contact prospective clients, arrange meetings, assess their payment and operational requirements, and present appropriate company solutions.

• Assist in product demonstrations, business presentations, commercial discussions, client meetings, and negotiations.

• Prepare business proposals, commercial proposals, quotations, Letters of Intent, expressions of interest, tender documents, presentations, agreements, and other client-facing materials.

• Support the preparation and submission of government, corporate, institutional, and private-sector tenders.

• Maintain an updated business-development pipeline, lead database, meeting records, conversion status, proposal tracker, and follow-up schedule.

• Coordinate with management, finance, compliance, legal, technical, and customer-support teams to develop customized solutions for prospective and existing clients.

• Support the achievement of assigned monthly, quarterly, and annual business-development, sales, onboarding, and collection targets.

• Maintain relationships with existing clients and identify opportunities for cross-selling, service expansion, retention, and long-term collaboration.

• Prepare periodic business-development reports covering leads generated, meetings conducted, proposals submitted, conversions achieved, expected revenue, and pending opportunities.

• Draft, review, organize, and maintain merchant agreements, service agreements, Letters of Intent, proposals, meeting minutes, approvals, and related business correspondence.

• Coordinate with management and relevant departments to complete agreements and obtain required approvals and signatures.

• Maintain properly organized physical and digital records of agreements, merchant documents, reports, regulatory correspondence, meeting minutes, approvals, and operational documents.

• Arrange meetings, prepare agendas, record discussion points, circulate meeting minutes, and follow up on agreed actions.

• Prepare operational trackers, compliance status reports, progress reports, financial summaries, presentations, and management updates.

• Assist management with research, analysis, documentation, reporting, presentations, and other operational assignments.

• Perform any other finance, compliance, business operations, merchant management, or business-development duties assigned by management.