Assistant/Deputy Manager, LM/FM/RVS Operations

Job Description

Title: Assistant/Deputy Manager, LM/FM/RVS Operations

Company Name: Speedaf Logistics Bangladesh Limited

Vacancy: 1

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Master of Business Administration (MBA) in Operations Management
∎ Skills Required: 1. Ability to solve problem 2.Quick learner 3. Work under pressure, Operation, Safety and Security Management

Experience Requirements:
∎ At least 5 year(s)
∎ The applicants should have experience in the following business area(s): E-commerce, Logistic/Courier/Air Express Companies

Job Responsibilities:
∎ Ensures end to end smooth running of logistics operations for the zone/provinces
∎ Adhere and enforce all operational procedures and policies, also ensures timely audit is conducted.
∎ Responsible for all the SLA's & TAT are maintained.
∎ Responsible for reduction in cost and increase in productivity for the region.
∎ Finalization of LM / FM / RVS sites, distribution centre, hubs manpower, fleet, training, resource planning
∎ Handles the continuous improvement projects w.r.t., cost service and employee productivity
∎ Maintenance of all the operational budgets
∎ Supervises activities pertaining to vendor for the upcoming new projects during new pin code expansion.
∎ Ensures customer satisfaction and reduces client escalation by monitoring that the queries, issues & grievances are taken care of within time.
∎ Heading the new initiatives like involving 3rd party for the distribution of shipments wherever there are less number of packages
∎ Impart behavioural & soft skills training to the team as and when required.
∎ Benchmarking with Competition by updating regarding Last Mile Delivery solutions, coping up with latest trends, innovations and industry best practices
∎ Monitoring security parameters across region and ensures no unlawful activity occurs
∎ Ensures end to end smooth running of warehouse & logistics operations for the zone/area
∎ Adhere and enforce all operational procedures and policies, also ensures timely audit is conducted.
∎ Manages pickups from clients/vendors, processing (2hrs) and connection to respective cities
∎ Set up and manage rider team management for smooth delivery and pickups ( RTO & Reverse ) across all provinces
∎ Setup and head mother hubs and sorting centres for connection to respective smooth mid mile movement.
∎ Should have a brief understanding of the Legal framework for taxes, levies & compliances related to Courier / Transportations / Supply Chain.
∎ Measure and improve on all operational KPIs across First Mile, Middle Mile, Last Mile, Returns & Reverse
∎ Define Standard Operating Process with Courier Partners across all legs & drive adherence of the same
∎ Develop product roadmap with courier partners to improve on key KPIs across the entire lifecycle of a shipment.
∎ Negotiate & align with Courier Partners in terms of Cost, SLA, Billing, Weight-Related aspects, thus managing the overall P&L of the partner.
∎ Ownership of Customer & Seller Experience metrics.
∎ New Initiatives in the domains of Hyperlocal expansion, Cross Border Logistics, Cargo/B2B Logistics, etc.
∎ Strong people management with inter & intra team communication skills. Ideally, a Hustler, who can get things done, with little or no supervision
∎ Ensure commercial and statutory compliance are met along with the support of teams across all the cities
∎ Maintain the cost of operations as per the annual & monthly budget
∎ Bench marking with Competition by updating operational solutions, coping up with latest trends, innovations and industry best practices

Additional Requirements:
∎ Age at most 38 years

Salary: Negotiable

Compensation & Other Benefits:
∎ As per company policy

Job Source: Online Job Posting.

Application Deadline: 4 Nov 2021

Company Information:
∎ 21 Oct 2021
∎ Speedaf Logistics Bangladesh Limited
∎ Address : Concord Baksh Tower (4th Floor), Plot-11/A, Road-48, Block-CWN(A), Kamal Ataturk Avenue, Gulshan-2, Dhaka-1212
∎ Web :
∎ Business : Speedaf is a joint-venture company invested by Chinese leading express enterprises. Since founded, we continuously expand global network, develop and optimize products, improve customer experience, and introduce IT technologies and equipment to realize automatic operations.

Category: Production/Operation


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