Job Description
Title: Assistant Manager/Senior Executive
Company Name: A Multinational Freight Forwarding Company
Vacancy: 2
Age: At least 25 years
Job Location: Dhaka
Salary: --
Experience:
- At least 3 years
- The applicants should have experience in the following business area(s): Shipping, Freight forwarding, Supply Chain
Published: 2024-09-04
Application Deadline: 2024-09-19
Education: Requirements: - At least 3 years
- The applicants should have experience in the following business area(s): Shipping, Freight forwarding, Supply Chain
Skills Required: CNF,Customer Service,Freight Forwarding,logistic management,Service Operations
Additional Requirements: - Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Attention to detail and a proactive approach to problem-solving
- Familiarity with logistics and supply chain management .
- Ability to work effectively in a team environment
- Excellent verbal and written communication skills, along with strong organizational abilities.
Responsibilities & Context: - Work under the supervisor's guidance to understand the company culture, products, and systems.
- Review customer Standard Operating Procedures (SOPs) to ensure compliance with their requirements.
- Follow up with vendors, train them on the company's systems, and ensure they adhere to customer SOPs.
- Collect and submit bookings through the system, following up with customers to obtain instructions.
- Coordinate with customers' nominated carriers to make necessary bookings.
- Prepare shipment load plans and submit them to customers for approval.
- Communicate customers' shipment instructions to the CFS (Container Freight Station) operations team.
- Monitor CFS receiving status and confirm loading of customer-approved Purchase Orders (POs).
- Track shipment schedules with carriers and share updates with vendors.
- Collect Shipping Instructions (SI) from shippers, verify and submit them to the respective carriers.
- Obtain Bill of Lading (BL) drafts from carriers, share with vendors for confirmation.
- Update the system with actual cargo loading details for customs review.
- Gather necessary documents from vendors and forward them to Destination Transport Logistics (DTL).
- Release the BL to vendors and arrange for BL surrender with the carrier if required.
- Update the system with any amendments made by carriers to the shipping schedule.
- Maintain timely communication with vendors, customers, CFS operations team, and carriers, proactively addressing any issues.
- Seek guidance from supervisors, corporate colleagues, and other logistics service vendors (LCSVs) as needed.
- Adhere to company compliance standards and maintain discipline as per main office policies.
Job Other Benifits: - Mobile bill,Medical allowance,Provident fund,Weekly 2 holidays,Gratuity,Insurance
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information: Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre