Title: Assistant Manager-Visa Sales & Marketing
Company Name: Roaming Tours & Travels
Vacancy: 2
Age: 25 to 35 years
Job Location: Dhaka (Uttara Sector 3)
Salary: Tk. 350000 - 400000 (Monthly)
Experience:
Develop and execute sales strategies to increase the company's visa service sales and revenue.
Generate new visa customers through direct sales, telesales, referrals, networking, B2B partners, corporate contacts and market visits.
Convert inbound leads received through phone, WhatsApp, social media, website, campaigns and walk-in inquiries into paid visa clients.
Actively sell visa services for the UK, USA, Canada, Australia, New Zealand, Schengen countries, Japan, South Korea, China, Singapore and other major destinations.
Conduct professional sales consultations to understand customers' travel purposes and requirements.
Explain visa service packages, professional fees, processing scope and related travel services clearly and accurately.
Prepare quotations and follow up continuously with prospective clients until successful conversion or final closure.
Handle price objections, competitor comparisons and other sales objections professionally.
Develop new sales channels and identify potential markets for visa services.
Build and maintain relationships with B2B travel agents, referral partners, corporate clients and individual customers.
Generate own leads in addition to effectively converting company-provided leads.
Develop referral business from existing and previous customers.
Reactivate old inquiries and customer databases to generate additional sales.
Plan and execute visa sales campaigns in coordination with the marketing team.
Monitor competitors, market demand, pricing and emerging visa-sales opportunities.
Cross-sell air tickets, hotels, travel insurance, holiday packages and other relevant travel services to visa customers.
Maintain a strong and updated sales pipeline with proper lead categorization and follow-up schedules.
Maintain accurate records of inquiries, quotations, conversions, lost leads, revenue and customer acquisition.
Achieve assigned monthly visa sales, revenue, gross profit and customer acquisition targets.
Monitor individual and team conversion rates and take corrective action where performance is below target.
Supervise, guide and motivate Visa Sales Executives/Telesales team members where assigned.
Conduct regular follow-up reviews with the sales team and ensure that no potential lead is left unattended.
Prepare daily, weekly and monthly sales performance reports for management.
Analyze lost sales and identify the reasons for non-conversion.
Coordinate with the Visa Processing/Operations team after successful sales handover to ensure smooth customer service.
Ensure that sales representatives provide customers with accurate information and never make unauthorized commitments or guarantee visa approval.
Maintain strong relationships with existing clients to generate repeat and referral business.
Take ownership of the overall growth of the assigned visa sales portfolio.