Assistant Manager- Quality (Woven)

Job Description

Title: Assistant Manager- Quality (Woven)

Company Name: Team Group

Vacancy: 1

Age: 27 to 50 years

Job Location: Dhaka (Mirpur 7)

Salary: Negotiable

Experience:

• 8 to 11 years
• The applicants should have experience in the following business area(s): Garments, Buying House, Woven Manufacturing

• Bachelor of Science (BSc) in Textile Engineering

• 8 to 11 years
• The applicants should have experience in the following business area(s): Garments, Buying House, Woven Manufacturing

• Age 27 to 50 years

1. Lead and oversee the Quality Assurance (QA) function, ensuring alignment with organizational goals, customer expectations, and business objectives.

2. Develop, implement, and continuously improve Quality Management Systems (QMS), quality policies, SOPs, and inspection standards across all stages of production.

3. Ensure all headwear products consistently meet customer specifications, industry standards, regulatory requirements, and internal quality benchmarks.

4. Collaborate closely with Production, Technical, Merchandising, and Industrial Engineering teams to resolve quality issues and drive process improvements.

5. Oversee quality inspections of raw materials, in-process production, and finished goods to ensure compliance with approved specifications and quality guidelines.

6. Establish, optimize, and maintain inspection methods, testing procedures, quality tools, and control techniques to enhance product quality and operational efficiency.

7. Lead continuous improvement initiatives by identifying opportunities for defect reduction, process optimization, cost savings, and productivity enhancement.

8. Conduct root cause analysis (RCA) for quality issues and implement effective corrective and preventive actions (CAPA) to eliminate recurring defects.

9. Monitor, analyze, and report Quality KPIs, including DHU, Right First Time (RFT), defect trends, customer complaints, and audit performance, driving data-based decision making.

10. Lead, mentor, and develop the QA team through coaching, performance management, succession planning, and technical skill enhancement.

11. Establish performance objectives, conduct regular evaluations, and foster a high-performance, quality-driven culture throughout the organization.

12. Promote quality awareness by ensuring adherence to quality standards, best practices, and compliance requirements across all factory operations.

13. Partner with suppliers and vendors to ensure incoming raw materials meet approved quality standards and customer requirements.

14. Conduct supplier quality evaluations, audits, and performance reviews to ensure continuous compliance and material consistency.

15. Maintain accurate documentation of inspections, audits, testing records, CAPA reports, and quality certifications in accordance with company and customer requirements.

16. Prepare and present comprehensive quality performance reports, improvement initiatives, and compliance updates to senior management.

17. Ensure full compliance with customer requirements, local regulations, international quality standards, and social compliance requirements applicable to headwear manufacturing.

18. Investigate, manage, and resolve customer quality complaints promptly while implementing sustainable corrective actions to enhance customer satisfaction.

19. Drive customer feedback integration into quality systems and manufacturing processes to continuously improve product performance and service excellence.

20. Support internal, customer, and third-party quality audits, ensuring successful audit outcomes and timely closure of findings.

21. Champion a culture of continuous improvement, operational excellence, and zero-defect manufacturing across the factory.