Guest Relations & Visitor Management Officer

Job Description

Title: Guest Relations & Visitor Management Officer

Company Name: Crystal International Group Limited (HK)

Vacancy: 01

Age: At least 22 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 3 years
• The applicants should have experience in the following business area(s): Multinational Companies, Garments, Hotel, Resort

• Bachelor/Honors

• At least 3 years
• The applicants should have experience in the following business area(s): Multinational Companies, Garments, Hotel, Resort

• Age At least 22 years

• Manage complete visitor arrangements from airport arrival to departure, including transportation, accommodation and daily schedules.

• Coordinate airport pick-up/drop-off and transportation between airports, hotels, factories, offices and other locations.

• Arrange and monitor hotel and company dormitory accommodation, ensuring cleanliness, comfort, hygiene and proper maintenance.

• Regularly visit and monitor factory guest facilities/dormitories, including housekeeping, food quality, maintenance and overall guest comfort.

• Plan and coordinate factory visits and daily itineraries according to customer and visitor schedules.

• Arrange meals and refreshments based on visitor preferences, requirements and schedules.

• Maintain regular communication with visitors and proactively handle their requests, concerns and any issues during their stay.

• Coordinate with HR, Administration, Factory Management and other departments to ensure all visitor arrangements are completed smoothly and on time.

• Maintain proper records and follow-up for visitor schedules, accommodation, transportation, meal plans and other related logistics.

• Take full ownership of the visitor experience, including customer visits, senior management visits and special events, ensuring a professional and high level of service.

• Willing to travel to factories and stay overnight when required.

• Insurance
• Salary Review: Yearly
• Lunch Facilities: Full Subsidize
• Festival Bonus: 2

• Others - As Per Company Policy