Assistant Manager, Merchant Products, Product & Technology

Job Description

Title: Assistant Manager, Merchant Products, Product & Technology

Company Name: bKash Ltd.

Vacancy: 1

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience: --

Published: 2026-02-22

Application Deadline: 2026-03-03

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

Monitoring & Pattern Detection

• Monitor misuse and abuse signals across merchant payment channels.

• Identify unusual spikes, high-risk merchant clusters, and repeat abuse patterns.

PII Reporting & Dashboards

• Own the PII reporting cadence (weekly operational risk reports and monthly trend reports).

• Maintain dashboards covering dispute drivers, abuse vectors, hotspots, and emerging threats.

Integrity Playbooks & Case Library

• Document abuse scenarios and mitigation options (playbooks, SOPs, templates).

• Maintain a structured library of abuse cases for product reference.

Product Safeguard Recommendations

• Draft mitigation proposals including verification rules, limit controls, nudges, and monitoring triggers.

• Convert intelligence insights into PRD-ready safeguard inputs for Product squads.

Campaign & Safe GTM Support

• Review campaigns and incentive structures for potential abuse vectors.

• Recommend safe segmentation strategies and preventive controls.

Stakeholder Coordination

• Collaborate with Product, Compliance, Commercial, Ops, Risk, and Data teams on incident reviews and resolution learnings.

• Support executive summaries and advisory documentation as required.