Title: Assistant Lead Engineer, Database Management
Company Name: bKash Ltd.
Vacancy: 1
Age: Na
Job Location: Dhaka
Salary: Negotiable
Experience:
Strong critical thinking and problem-solving skills.
Ability to troubleshoot complex production issues and performance bottlenecks.
Experience guiding engineers and managing task assignments.
Understanding of operational procedures, security policies, and engineering standards.
Ability to balance operational workload with project deliverables.
Strong customer service mindset and ability to work independently or in a team.
Capacity to learn new platform technologies quickly.
Maintain operational stability and daily administration of assigned data platform components.
Assign and monitor engineers’ tasks to ensure timely completion of operations and projects.
Diagnose and resolve complex incidents; perform L1/L2 investigation and RCA.
Address critical production issues impacting system availability.
Lead technical workstreams and ensure project deliverables meet standards.
Follow security procedures, compliance guidelines, and operational checklists.
Engage with internal teams (Data Engineering, SE, RE, IT Governance or PPM) for troubleshooting and delivery.
Collaborate with external support from Cloudera, ScyllaDB, MongoDB, Oracle, DataStax, Elasticsearch, etc.
Ensure 24x7 functional support and 99.99% uptime commitment.