Assistant Engineer - IGW & IPTSP, NOC Operations
Job Description
Title: Assistant Engineer - IGW & IPTSP, NOC Operations
Company Name: Confidence Power Holdings Limited
Vacancy: --
Age: At least 25 years
Job Location: Dhaka
Salary: Negotiable
Experience:
- At least 1 years
- Freshers are also encouraged to apply.
Published: 2024-06-27
Application Deadline: 2024-07-04
Education:
Requirements:
- At least 1 years
- Freshers are also encouraged to apply.
Skills Required: IGW,NOC
Additional Requirements:
- Age At least 25 years
- Ability to Communicate clearly and effectively
- Ability to gather information and engaging with the speaker
- Having good communicating skills in Bangla and English languages in reading, writing and speaking
- Organized, accurate, and detail oriented
- Helpful without being asked
- Enjoy working with people and build strong relationships easily
- Flexible and adaptable to changes
Responsibilities & Context:
Network fault monitoring and escalation and routing modification as per instruction with 24/7 on a roster basis
Report preparation and analysis
Check for remote trunk group (SIP, ISUP etc) and installed circuit status
Check and monitor IPLC (International Private leased Circuit) and local transmission path and connectivity status
Communicate with concerned personnel inside or outside the organization network issues
Closely monitor live alarms, signalling link status, card status, and transceiver status for different types of core and transmission nodes
Periodic visual inspection of Switch Room for temperature and Humidity
Maintain log of Network issues like site down time and up time
Raise trouble tickets to vendors and follow up accordingly
Inform to the respective team regarding fault issues (Fault Notification)
Daily traffic rate observation and report generation
Maintain liaison between the other ICX Operators during fault and KPI issues
Maintain liaison between the international customers and explain for any sort of problems they are facing and try to resolve as soon as possible
Inform stakeholders about all planed and scheduled work within the network and follow up accordingly.
Record all call failure causes and send those reports asking for clarification to the respective stakeholders
Periodic visit of switch room and monitor the temperature vigilantly
Job Other Benifits:
- Mobile bill,Medical allowance,Provident fund,Insurance,Gratuity
- Lunch Facilities: Partially Subsidize
- Festival Bonus: 2
Other Benefits: Leave Fare Assistance
Earned Leave Encashment
Professional Development Opportunities
Employee Wellbeing and Engagement Programs
Supportive and Learning based Work Environment
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: IT & Telecommunication
