Area Service Executive

Job Description

Title: Area Service Executive

Company Name: SwiftTech Service Ltd.

Vacancy: --

Age: 26 to 32 years

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Experience:

• 1 to 2 years
• The applicants should have experience in the following business area(s): Telecommunication
• Freshers are also encouraged to apply.

• Bachelor of Business Administration (BBA)
• Bachelor/Honors

• Bachelor’s degree in Business, Operations, or related field.

• 1 to 2 years
• The applicants should have experience in the following business area(s): Telecommunication
• Freshers are also encouraged to apply.

• Age 26 to 32 years
• Freshers are also encouraged to apply.

Skills:

• Strong communication, organizational, and problem-solving skills.
• Proficiency in service management tools, ability to travel as needed.
• Proven experience in service management or customer relations.
• Strong communication, organizational, and problem-solving skills.
• Proficiency in service management tools, ability to travel as needed.

Job Summary:

Manage service operations within an assigned area to ensure high customer satisfaction, efficient service delivery, and team performance.

Key Responsibilities:

• Oversee and manage service operations to ensure timely and quality delivery.
• Address and resolve customer complaints and queries.
• Supervise, train, and coordinate with service teams/technicians.
• Optimize operational efficiency and ensure compliance with standards.
• Prepare reports on service performance and identify areas for improvement.
• Support sales teams with customer insights and promotional activities.

• T/A,Mobile bill,Tour allowance,Medical allowance
• Salary Review: Yearly
• Festival Bonus: 2