Application Development & Support Executives
Job Description
Title: Application Development & Support Executives
Company Name: Delta Life Insurance Company Limited
Vacancy: Not specific
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Bachelor Degree in the relevant field from reputed institute
∎ Minimum 3 years relevant work experience in production environment
Job Context:
∎ Delta Life Insurance Company Limited, a `AAA` rated company and one of the leading life insurance Companies in Bangladesh, providing life insurance services by a team of highly-motivated and skilled professionals, invites applications from the deserving candidates for the following position:
∎ Roles:
∎ Provide a single point of contact for end users to receive support and maintenance for Policy Administration System.
∎ Install, diagnose and troubleshoot Application Software related issues to ensure uninterrupted operation of the System.
∎ The person will also troubleshoot problem areas (in person, by telephone or via e-mail) in a timely and accurate fashion, and provide end-user assistance where required.
∎ ** This role will be in a fast-paced environment and the candidate is expected to become self-sufficient within 3 months.
Job Responsibilities:
∎ Receive and respond to incoming calls and/or emails regarding software related problems.
∎ Perform data related error correction according to the Business Rules.
∎ Perform Data Import, Export and Merge on Daily Basis.
∎ Create Reports in Oracle Report Development Environment as required and instructed by the Management.
∎ Perform Functional Enhancement in the Software Module currently available in the Policy Administration System.
∎ Design & Develop new Application Modules in both Desktop & Web based Platform as required.
∎ Prepare test cases and tools for monitoring application performance and then provide performance statistics and reports.
∎ Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring application operations.
∎ Develop, document and train on Application Software installation and troubleshooting procedures.
Additional Requirements:
∎ Age at most 40 years
∎ Knowledge & Experience:
∎ In-Depth knowledge on Relational Database Systems
∎ Ability to write complex queries for managing and manipulating business data
∎ Hands on Experience in Designing Reports using Reporting Tools such as Oracle Report Developer, Crystal Reports.
∎ Working technical knowledge on Oracle Forms Developer.
∎ Excellent understanding on Software Design & Development.
∎ Working technical knowledge on Web Development Technologies such as PHP, HTML, CSS, JavaScript and .Net Environment.
∎ Excellent technical knowledge of PC and desktop hardware.
∎ Good understanding of the organization's goals and objectives.
∎ Personal Attributes:
∎ Ability to identify, debug and resolve program logic & design related error.
∎ Ability to conduct research into PC issues and products as required.
∎ Effective interpersonal skills and relationship-building skills.
∎ Strong written and oral communication skills.
∎ Ability to present ideas in user-friendly language.
∎ Analytical and problem-solving abilities with keen attention to detail.
∎ Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a high-pressure environment.
∎ Experience working in a team-oriented, collaborative environment.
∎ Strong customer-service orientation.
∎ Work Conditions:
∎ Fast-paced environment with the requirement for 99.9% uptime during business hours.
∎ Great opportunity for professional growth and learning
Salary: Negotiable
Compensation & Other Benefits:
∎ As per company policy.
Application Deadline: July 25, 2019
Company Information:
∎ Delta Life Insurance Company Limited
∎ Business : Delta Life, the largest Bangladeshi life insurance Company
Category: IT/Telecommunication
