Job Description
Title: Air Ticketing & Reservation Executive
Company Name: Sezan Tours And Travels
Vacancy: 6
Age: 25 to 34 years
Location: Dhaka (Mirpur 14)
Salary: Tk. 15000 - 18000 (Monthly)
Experience:
∎ 1 to 3 years
∎ The applicants should have experience in the following business area(s):Airline, Travel Agent, Tour Operator, Immigration/Visa Processing, Travel Startup
Published: 24 Nov 2024
Education:
∎ Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age 25 to 34 years
Responsibilities & Context:
∎ You must commit to working with us for a minimum of 2 years. You cannot leave to join another company during this time.
∎ We are seeking individuals who are honest, courteous, and enthusiastic about customer support in the travel and tourism industry. We aim to help you build a successful long-term career with us.
∎ We welcome those who are comfortable working under pressure, are energetic, dynamic, polite, and self-motivated.
∎ Make bookings for flights, hotels, tours, activities, transfers, tour package domestic & international, Umrah package and other services.
∎ Use GDS systems like Sabre, Amadeus, and Galileo (training provided).
∎ Answer customer calls, provide information about products/services, send quotes, and create invoices.
∎ Communicate with customers via email, phone, social media, and in person.
∎ Build and maintain relationships with existing clients while attracting new customers.
∎ Plan travel itineraries based on provided flight and tour package details.
∎ Respond to client queries online and offline. Explain tour packages and itineraries to clients. Stay updated on airline promotional offers.
∎ Make and confirm bookings via GDS, online portals, email, or phone.
∎ Manage online reservations and process ticket refunds.
∎ Perform other tasks assigned by management.
∎ Coordinate travel arrangements from start to finish.
∎ Provide current travel-related information to customers.
∎ Maintain professional communication standards with customers and suppliers.
∎ Promote the business through social media and other platforms.
∎ Submit daily work reports regularly.
∎ Handle multiple tasks efficiently.
∎ Knowledge of Adobe Photoshop, Adobe Illustrator, Digital Marketing, Social Media Marketing, and relevant software is advantageous.
∎ Address complaints, offer solutions, and follow up for resolution within deadlines.
∎ "Before applying, please read these important and non-negotiable conditions:
∎ You must commit to working with us for a minimum of 2 years. You cannot leave to join another company during this time.
∎ We are seeking individuals who are honest, courteous, and enthusiastic about customer support in the travel and tourism industry. We aim to help you build a successful long-term career with us.
∎ We welcome those who are comfortable working under pressure, are energetic, dynamic, polite, and self-motivated.
∎
∎ Your Main Responsibility or Daily Task is:
∎ Make bookings for flights, hotels, tours, activities, transfers, tour package domestic & international, Umrah package and other services.
∎ Use GDS systems like Sabre, Amadeus, and Galileo (training provided).
∎ Answer customer calls, provide information about products/services, send quotes, and create invoices.
∎ Communicate with customers via email, phone, social media, and in person.
∎ Build and maintain relationships with existing clients while attracting new customers.
∎ Plan travel itineraries based on provided flight and tour package details.
∎ Respond to client queries online and offline. Explain tour packages and itineraries to clients. Stay updated on airline promotional offers.
∎ Make and confirm bookings via GDS, online portals, email, or phone.
∎ Manage online reservations and process ticket refunds.
∎ Perform other tasks assigned by management.
∎ Coordinate travel arrangements from start to finish.
∎ Provide current travel-related information to customers.
∎ Maintain professional communication standards with customers and suppliers.
∎ Promote the business through social media and other platforms.
∎ Submit daily work reports regularly.
∎ Handle multiple tasks efficiently.
∎ Knowledge of Adobe Photoshop, Adobe Illustrator, Digital Marketing, Social Media Marketing, and relevant software is advantageous.
∎ Address complaints, offer solutions, and follow up for resolution within deadlines.
Skills & Expertise:
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ A bonus period will be available six months after the joining date.
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Mirpur 14)
Company Information:
∎ Sezan Tours And Travels
∎ Mirpur- 10, Dhaka- 1216
∎ www.sezantourstravels.com
Address::
∎ Mirpur- 10, Dhaka- 1216
∎ www.sezantourstravels.com
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 24 Nov 2024
Category: Hospitality/ Travel/ Tourism
