Air Ticketing Reservation (Amadeus, Sabre, Galileo)

Job Description

Title: Air Ticketing Reservation (Amadeus, Sabre, Galileo)

Company Name: Travel Online

Vacancy: 2

Age: 18 to 32 years

Job Location: Dhaka (Uttara Sector 3)

Salary: Tk. 12000 - 20000 (Monthly)

Experience:

• 1 to 2 years
• The applicants should have experience in the following business area(s): Airline, Travel Agent, Tour Operator, Immigration/Visa Processing, Transport Service, Transportation
• Freshers are also encouraged to apply.

• Higher Secondary
• Bachelor/Honors

Any airline training certificate or course will be considered an additional advantage.

• 1 to 2 years
• The applicants should have experience in the following business area(s): Airline, Travel Agent, Tour Operator, Immigration/Visa Processing, Transport Service, Transportation
• Freshers are also encouraged to apply.

• Age 18 to 32 years
• Only Male

Skills and Qualifications:

• Communication Skills: Essential for interacting with customers and colleagues.
• Attention to Detail: Important for processing bookings accurately.
• Customer Service Orientation: A focus on enhancing the customer experience.
• Technical Skills: Proficiency in booking systems and software.
• Problem-Solving Abilities: To handle customer issues and complaints effectively.

Travel Agent Responsibilities:

• Assist clients in planning and booking flights, hotels, and travel packages.
• Provide information on destinations, travel regulations, and visa requirements.
• Manage customer inquiries and resolve issues related to bookings
• Keep up to date with airline policies, promotions, and travel trends
• Maintain and update customer records in the booking system.

Airline Ticketing Agent Responsibilities:

• Process ticket bookings for passengers via phone, in-person, or online.
• Issue, reissue, and refund airline tickets as necessary.
• Handle changes to itineraries and assist with cancellations.
• Provide information on flight schedules, fares, and travel policies.
• Collaborate with other departments (e.g., customer service, baggage) to resolve issues.

Customer Service Representative (Travel) Responsibilities:

• Respond to customer inquiries about flight bookings and travel arrangements.
• Assist customers with the check-in process and provide boarding information.
• Handle complaints and provide solutions to enhance customer satisfaction.
• Maintain knowledge of current promotions, loyalty programs, and travel packages.

Reservation Specialist Responsibilities:

• Manage flight reservations and ensure accurate data entry in booking systems.
• Work with clients to customize travel itineraries according to their needs.
• Keep up-to-date with airline schedules, fares, and industry changes.
• Communicate with airlines to confirm flight details and resolve issues.

Group Travel Coordinator Responsibilities:

• Organize travel arrangements for groups, such as corporate events or tours.
• Negotiate group rates with airlines and other travel services.
• Coordinate itineraries and manage bookings for all group members.
• Provide on-site support during travel, if necessary.

Online Travel Booking Specialist Responsibilities:

• Manage and optimize the online booking platform for user experience.
• Monitor and analyze booking trends and customer feedback.
• Collaborate with marketing teams to promote travel packages and deals.
• Assist customers with online booking issues and inquiries.

• T/A,Mobile bill
• Lunch Facilities: Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

The office will arrange accommodation if needed.

Optional Dinner facilities.