Air Ticket Reservation Executive

Job Description

Title: Air Ticket Reservation Executive

Company Name: Sarkar Travels

Vacancy: --

Location: Dhaka

Salary: Negotiable

Experience:
∎ At most 1 year
∎ The applicants should have experience in the following business area(s):IT Enabled Service

Published: 24 Aug 2024

Education:
∎ Bachelor/Honors, Masters, Higher Secondary

Requirements:

Responsibilities & Context:
∎ Must be able to work alone.
∎ General knowledge of English will get priority.
∎ Provide excellent customer service to passengers by assisting them with ticket purchases, changes, cancellations, and inquiries about flights, fares, schedules, and policies.
∎ Sell airline tickets to customers either in person at the ticket counter, over the phone, or online through the airline's reservation system.
∎ Manage flight reservations, including booking, confirming, and modifying reservations as per customer requests.
∎ Calculate fares, taxes, and fees accurately based on the passenger's itinerary, travel class, and any applicable discounts or promotions.
∎ Issue electronic or paper tickets to passengers after confirming their bookings and collecting payment.
∎ Process payments for ticket purchases, including cash, credit/debit cards, vouchers, and other forms of payment accepted by the airline.
∎ Provide passengers with up-to-date information about flight status, delays, cancellations, and alternative travel options in case of disruptions.
∎ Assist passengers with baggage-related inquiries, including baggage allowances, fees, restrictions, and lost or delayed baggage issues.
∎ Inform passengers about special promotions, upgrades, and additional services offered by the airline, aiming to maximize revenue opportunities.
∎ Maintain accurate records of ticket sales, reservations, transactions, and other relevant data in the airline's reservation system or database.
∎ Excellent communication and interpersonal skills.
∎ Detail-oriented and capable of handling multiple tasks simultaneously.
∎ Must have Professional Computer skills (MS Word, MS Excel, Power Point, Basic Graphics Design/Canva).
∎ Speak with clients to answer any queries regarding visa requirements.
∎ Prepare necessary documents, fill out forms, and maintain files and records.
∎ Must have a pleasant personality with excellent communication and presentation skills.
∎ Must be very keen to learn about new things.
∎ Residence close to our office location will be an advantage.
∎ Must be able to work alone.
∎ General knowledge of English will get priority.
∎ Provide excellent customer service to passengers by assisting them with ticket purchases, changes, cancellations, and inquiries about flights, fares, schedules, and policies.
∎ Sell airline tickets to customers either in person at the ticket counter, over the phone, or online through the airline's reservation system.
∎ Manage flight reservations, including booking, confirming, and modifying reservations as per customer requests.
∎ Calculate fares, taxes, and fees accurately based on the passenger's itinerary, travel class, and any applicable discounts or promotions.
∎ Issue electronic or paper tickets to passengers after confirming their bookings and collecting payment.
∎ Process payments for ticket purchases, including cash, credit/debit cards, vouchers, and other forms of payment accepted by the airline.
∎ Provide passengers with up-to-date information about flight status, delays, cancellations, and alternative travel options in case of disruptions.
∎ Assist passengers with baggage-related inquiries, including baggage allowances, fees, restrictions, and lost or delayed baggage issues.
∎ Inform passengers about special promotions, upgrades, and additional services offered by the airline, aiming to maximize revenue opportunities.
∎ Maintain accurate records of ticket sales, reservations, transactions, and other relevant data in the airline's reservation system or database.
∎ Excellent communication and interpersonal skills.
∎ Detail-oriented and capable of handling multiple tasks simultaneously.
∎ Must have Professional Computer skills (MS Word, MS Excel, Power Point, Basic Graphics Design/Canva).
∎ Speak with clients to answer any queries regarding visa requirements.
∎ Prepare necessary documents, fill out forms, and maintain files and records.
∎ Must have a pleasant personality with excellent communication and presentation skills.
∎ Must be very keen to learn about new things.
∎ Residence close to our office location will be an advantage.

Skills & Expertise:

Employment Status: Full Time

Job Location: Dhaka

Company Information:
∎ Sarkar Travels
∎ Plot # 32/B/1, Road # 16/B, Comfort Housing, Mohammadpur, Dhaka-1207.
∎ www.sarkartravelsbd.com

Address::
∎ Plot # 32/B/1, Road # 16/B, Comfort Housing, Mohammadpur, Dhaka-1207.
∎ www.sarkartravelsbd.com

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 31 Aug 2024

Category: Hospitality/ Travel/ Tourism