Admin Manager

Job Description

Title: Admin Manager

Company Name: PalmPay Limited

Vacancy: 1

Age: At least 25 years

Job Location: Dhaka (GULSHAN 1)

Salary: Negotiable

Experience:

• At least 5 years
• The applicants should have experience in the following business area(s): Financial Technology (Fintech) Startup

• Bachelor/Honors

• At least 5 years
• The applicants should have experience in the following business area(s): Financial Technology (Fintech) Startup

• Age At least 25 years

About PalmPay

PalmPay is a leading neobank and fintech platform scaling financial inclusion across emerging markets. With over 40 million users, we are building a digital financial ecosystem that empowers individuals and businesses through accessible, easy-to-use, and rewarding financial services.

Operating in Nigeria, Ghana, Tanzania, Bangladesh, Pakistan, and the Philippines, PalmPay has been recognised by CNBC as one of the Top 300 Global Fintech Companies and ranked #2 overall and #1 in financial services on the Financial Times’ Africa’s Fastest Growing Companies 2025 list.

Role Overview

The Admin Manager will lead and oversee all administrative functions of PalmPay Bangladesh, ensuring smooth daily operations, cost efficiency, and a well-managed workplace environment.

This role is responsible for end-to-end administration, including office management, vendor management, facilities, procurement coordination, employee services, and dormitory management.

Key Responsibilities

Administrative Operations Management

• Lead and manage all administrative operations across offices and business units in Bangladesh.

• Ensure smooth day-to-day office operations, including facilities, utilities, and office services.

• Develop and implement administrative policies, SOPs, and process improvements.

Vendor & Procurement Management

• Oversee vendor sourcing, onboarding, negotiation, and performance management.

• Manage contracts, service-level agreements (SLAs), and vendor compliance.

• Ensure cost-effective procurement of office supplies and services.

Facilities & Office Management

• Manage office infrastructure, maintenance, security, transportation, and logistics.

• Ensure a safe, clean, and efficient working environment.

• Coordinate office expansion, relocation, and renovation projects.

Dormitory & Employee Support Management

• Oversee dormitory operations including accommodation, maintenance, and vendor coordination.

• Ensure proper living standards and safety compliance.

• Support employee welfare and administrative services.

Budgeting & Cost Control

• Prepare and manage the admin budget.

• Monitor expenses and implement cost-control measures.

• Identify cost-saving opportunities.

Team Leadership & Coordination

• Lead and manage the admin team with clear KPIs and performance expectations.

• Coordinate with HR, Finance, IT, and other departments.

Compliance & Risk Management

• Ensure compliance with company policies and local regulations.

• Maintain proper documentation for audits and compliance.

Required Qualifications & Experience

Education

• Bachelor’s degree in Business Administration, Management, or related field.

• Master’s degree is an added advantage.

Experience

• 7–10 years of experience in administration or facilities management.

• At least 2–3 years in a leadership role.

• Experience in fintech, telecom, or multinational environments is preferred.

Skills & Competencies

• Strong leadership and team management skills

• Excellent vendor negotiation and stakeholder management

• Strong organizational and problem-solving ability

• Budgeting and cost control expertise

• High ownership and integrity

Compensation & Benefits

• Competitive salary package

• Performance-based incentives

• Festival bonuses

• Mobile & internet allowance

• Career growth opportunities in a multinational fintech environment