Welfare Officer

Job Description

Title: Welfare Officer

Company Name: Prime Sweater Ltd.

Vacancy: --

Age: 25 to 30 years

Job Location: Gazipur

Salary: Negotiable

Experience:

• 2 to 5 years
• The applicants should have experience in the following business area(s): Garments, Sweater Industry

• Bachelor/Honors
• Masters

• 2 to 5 years
• The applicants should have experience in the following business area(s): Garments, Sweater Industry

• Age 25 to 30 years
• Only Female

• Location: Naibari, Pubail, Gazipur.

Responsibilities & Context

• Maintain regular communication with workers and worker representatives and identify welfare-related concerns.

• Receive, record, investigate and follow up on worker grievances and complaints.

• Ensure workers understand their rights, benefits, workplace rules and available support mechanisms.

• Support worker-management communication and maintain positive industrial relations.

• Monitor implementation of worker welfare facilities, including canteen, drinking water, sanitation, rest areas, medical support and other welfare provisions.

• Support Safety Committee, Participation Committee and other worker committees as applicable.

• Conduct regular worker interviews, floor visits and welfare surveys to identify concerns.

• Assist in resolving issues related to wages, overtime, leave, benefits, working conditions and workplace behavior by coordinating with HR/Compliance.

• Support awareness programs on labor rights, grievance mechanisms, harassment prevention, health, safety and workplace conduct.

• Monitor and support compliance regarding maternity protection, female worker welfare and special worker needs.

• Maintain proper grievance registers, worker feedback records, committee meeting minutes and welfare documentation.

• Support Buyer, BSCI, SEDEX/SMETA, WRAP, Better Work and other social compliance audits during worker interviews and welfare assessments.

• Ensure non-retaliation and confidentiality in handling worker complaints.

• Prepare regular welfare, grievance and worker engagement reports for Compliance/HR management.

• Escalate serious grievances, worker disputes, harassment allegations or potential compliance violations immediately.

• Mobile bill

• Festival Bonus: 2

• Salary Review: Yearly

• Lunch Facility