Welfare Officer

Job Description

Title: Welfare Officer

Company Name: Cupcake Exports Ltd.

Vacancy: --

Age: Na

Job Location: Narsingdi

Salary: Negotiable

Experience:

• 3 to 5 years
• The applicants should have experience in the following business area(s): Garments

• Masters

• 3 to 5 years
• The applicants should have experience in the following business area(s): Garments

• Minimum 3–5 years of practical experience in industrial welfare or compliance.
• Social audit facing capacity is mandatory (BSCI, SEDEX, CTPAT, etc.).
• Strong knowledge of Bangladesh Labour Law & Labour Rules.
• Excellent interpersonal, communication, and counseling skills.

• Ensure proper welfare facilities such as medical, canteen, pure drinking water, sanitation, rest
• rooms, and childcare facilities.
• Provide personal counseling and guidance to workers in case of grievances, disputes, or personal
• difficulties.
• Maintain regular communication with workers to build trust and resolve issues proactively.
• Compliance & Legal
• Ensure strict compliance with Bangladesh Labour Act 2006 (Amended) and Labour Rules 2015.
• Maintain liaison with labor inspectors, government officials, NGOs, and other welfare-related bodies.
• Prepare and maintain all statutory welfare registers, reports, and documentation.

Social Audit & Buyer Engagement

• Act as focal person during local and international social compliance audits.
• Ensure factory practices, records, and welfare facilities are audit-ready at all times.
• Coordinate with HR & Compliance teams to prepare Corrective Action Plans (CAPs) and ensure proper implementation.
• Worker–Management Communication
• Organize and facilitate Worker Participation Committee (WPC) meetings and prepare minutes.
• Act as a communication bridge between workers and management, ensuring transparency.
• Promote awareness among workers about their legal rights, company policies, and welfare schemes.

Training & Awareness

• Conduct awareness programs on workplace safety, grievance mechanisms, and company rules.
• Arrange training sessions on compliance, rights & responsibilities, and health & hygiene.
• Guide new workers during orientation programs regarding welfare facilities and policies.

Health, Safety & Environment (HSE)

• Monitor occupational health, safety, and workplace hygiene.
• Actively support fire drills, first aid training, and emergency evacuation programs.
• Report unsafe acts, unsafe conditions, and follow up until corrective action is taken.

Documentation & Reporting

• Maintain accurate records of grievances, resolutions, welfare services, and worker benefits.
• Submit monthly welfare activity reports to HR & Compliance Department.
• Prepare welfare-related reports for audits, inspections, and management reviews.

Other Duties

• Assist management in CSR initiatives, cultural programs, and worker engagement activities.
• Provide recommendations for continuous improvement in welfare and compliance standards.
• Perform any other welfare-related tasks assigned by management.

Other Benefits

• As per company policy.

• Professional development opportunities.

• Positive working environment.