QMS Officer

Job Description

Title: QMS Officer

Company Name: Cupcake Exports Ltd.

Vacancy: --

Age: Na

Job Location: Narsingdi

Salary: Negotiable

Experience:

• 3 to 5 years
• The applicants should have experience in the following business area(s): Manufacturing (Light Engineering and Heavy Industry), Garments

• Bachelor/Honors
• Masters

• 3 to 5 years
• The applicants should have experience in the following business area(s): Manufacturing (Light Engineering and Heavy Industry), Garments

• Minimum 3–5 years of experience in Quality Management Systems (QMS) in
• garment/apparel/industrial sectors.
• Technical audit facing capacity is mandatory (ISO, buyer audits, factory assessments,
• etc.).
• Strong knowledge of QMS, ISO standards, SOPs, and compliance requirements.
• Excellent skills in documentation, analysis, and communication.

QMS Implementation & Maintenance

• Develop, implement, and maintain the Quality Management System (QMS) in line with
• company and international standards.
• Monitor compliance with SOPs, manuals, and buyer quality requirements.
• Regularly review processes and recommend improvements for efficiency and quality.

Technical Audit & Compliance

• Act as the focal person during technical audits and buyer assessments.
• Ensure all documents, processes, and evidence are audit-ready.
• Assist management in preparing Corrective Action Plans (CAPs) and follow-up
• implementation.

Documentation & Reporting

• Maintain QMS documents, records, and manuals accurately.
• Control QMS documentation and ensure updates are shared with relevant departments.
• Prepare monthly QMS performance and compliance reports for management.

Training & Awareness

• Organize training sessions for staff on QMS, SOPs, and audit readiness.
• Build awareness among employees about quality standards and compliance requirements.
• Conduct internal QMS audits and provide feedback for continuous improvement.

Continuous Improvement

• Identify risks, gaps, and non-conformities within the QMS.
• Propose and implement corrective and preventive actions.
• Support management in meeting buyer technical standards and certification requirements.

Coordination & Communication

• Collaborate with HR, Compliance, Production, and QA teams to integrate QMS standards.
• Communicate effectively with buyers, auditors, and external agencies regarding technical

compliance.

• Promote a culture of continuous quality improvement within the organization.

As per company policy.

• Professional development opportunities.

• Positive and compliant working environment.