Ticket & Visa Junior Officer
Job Description
Title: Ticket & Visa Junior Officer
Company Name: HATIL HOLDINGS LTD
Vacancy: 3
Job Location: Dhaka (Uttara West)
Employment Status: Full-time
Educational Requirements:
∎ Diploma in Commerce, Diploma in Hotel Management, Fazil (Madrasah), Bachelor of Commerce (BCom), Bachelor of Business Administration (BBA)
Experience Requirements:
∎ At least 1 year(s)
Job Context:
∎ HAKIL Tours & Travel, a sister concern of HATIL Group, is a pioneer in the domestic and international tourism industry in the Bangladeshi market. With a specialization in religious and student group tours, our dedication and years of experience with an ongoing pursuit of excellence have earned us an advantageous position in this sector. We are truly humbled by the trust and love of our customers, which is steadily growing over 16 years.
∎ We are looking for a Young, Energetic, Target Oriented, qualified and ambitious candidates to join our team and support the day-to-day activities of the ticketing and visa processing.
∎ To succeed in this role, you must be skilled at building and maintaining relationships with clients and work to provide exceptional customer service to clients. You will assume different roles at times, as a project coordinator, critical/creative thinker, storyteller, and communication expert.
∎ You will have a creative flair and will be able to effectively communicate with clients to understand the delicate needs of our premium client segment, and accordingly find the best travel arrangements for clients.
Job Responsibilities:
∎ Airline Ticketing & reservation (Domestic & International)
∎ Creating PNR, Issuing and Reissuing Tickets using GDS (Sabre), Fare computation, Product knowledge, Customer Service, Processes cancellations and modifications of reservations
∎ Dealing with customer complaints and requests effectively and courteously
∎ Upselling by informing customers of additional services or special packages, such as Hajj package, Umrah package, tours & travels package, or upgraded seats/accommodations.
∎ Making invoices & maintain ticketing and visa-related accounts
∎ Manage corporate clients through emails/text and other ways of communication.
∎ Must remain updated on Airline/ Travel notices and circulars and update the reservation team, sales team, and others accordingly.
∎ Must have knowledge of Airlines terms and conditions and ADM/ ACM policies.
∎ Having experience on group ticket arrangement is advantageous
∎ Experience of handing IATA will be advantageous
∎ Any other duties assigned by the Management.
Salary: Tk. 12000 - 17000 (Monthly)
Compensation & Other Benefits:
∎ T/A, Mobile bill, Provident fund
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Tiffin Allowance
∎ Opportunity to travel
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 6 Oct 2022
Company Information:
∎ 6 Sep 2022
∎ HATIL HOLDINGS LTD
∎ Address : 8,Rokeya Sharoni, Shewra Para,Mirpur
∎ Business : Leading Real Estate and Developer company in Bangladesh
Category: Hospitality/ Travel/ Tourism
Source: bdjobs.com
Deadline Expired on 6th Oct 2022
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